• Loan Servicer/Administrator

    Robert Half Finance & Accounting (Cambridge, MA)


    Description

    Our Banking client is looking to grow there Loan Servicing Department. Currently seeking a detail-oriented and motivated Loan Servicer/Administrator to join the fast-paced team. This is an outstanding opportunity to join a respected financial institution and support the local community.

    Key Responsibilities:

    + Compute, prepare, and provide loan payoff figures to attorneys and borrowers, logging paid loan information into registers.

    + Process transactions related to payments and general ledgers; resolve payment discrepancies by contacting borrowers.

    + Establish and monitor automatic payment reports for external ACH and internal PATS reporting, handling returns and unapplied funds as needed.

    + Manage loan discharges and retention of paid loan files; handle research and processing for confirmatory discharges.

    + Record legal documents and maintain accurate records for paid-off loans.

    + Process returned mail and borrower requests for address or name changes, updating records accordingly.

    + Achieve predetermined sales goals in line with the Bank’s Customer Service Standards.

    + Collect and distribute departmental mail daily.

    + Support hazard and flood insurance tracking/monitoring.

    + Assist with related loan servicing tasks and special projects as assigned.

    Requirements

    Qualifications:

    + 2+ years of banking experience preferred; loan servicing experience a plus.

    + Working knowledge of COCC a plus

    + Ability to manage multiple priorities in a fast-paced environment.

    + Proficient in Microsoft Word and Excel

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .