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Job Description:

14000 Technology Dr., Eden Prairie, MN 55344, USA

Full-time

Smart people.

Smart ideas.

Smart choice.

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Primary Objective

Conduct system-level integration, commissioning and acceptance. Troubleshoot and resolve complex system issues that cross mechanical, electrical, hydraulic, controls, and software disciplines. Provide consulting services and training to customers in area of expertise. Support Sales and Product Development through deep technical understanding of customer needs and directions.

Major Areas of Accountability

1. System Commissioning, Training, Consulting, and Technical Support

+ Integrate subsystems (mechanical, electrical, hydraulic, controls, software, etc.) into a fully functional system. Verify and validate system performance. Work with team members to resolve system-level issues and gain system acceptance on time and within budget.

+ Ensure contractual commitments, acceptance plan and customer expectations are in alignment as early as possible.

+ Provide consulting services to customers in area of expertise and support development of new consulting offerings as appropriate.

+ Train customers on operation of systems and on integration of MTS’s systems into customer product development processes. Develop and deliver MTS training courses in area of expertise.

+ Provide customer technical support at the Tier 3 level (most difficult or advanced issues).

+ Support development of new, complex, state-of-the-art test systems from concept design through commissioning and training.

2. Application Engineering and Sales Support

+ Perform product demonstrations on software, controllers and mechanical systems.

+ Review quotations to ensure the test system, acceptance criteria and budget are in alignment.

+ Analyze performance data and customer requirements in support of sales.

+ Develop and deliver presentations for user groups or other professional/technical societies. Publish technical papers, collaborating with customers as appropriate.

+ Develop a broad understanding of customer testing requirements and test processes to enable in-depth technical discussions with customers.

+ Explain how MTS’s solutions fit into customer product development processes and how output from systems can meet customer needs both within and outside the test lab.

3. Product Development Support

+ Provide feedback to software, electrical, and mechanical development teams on existing issues and future product enhancements observed during targeted testing, system checkout, and customer interactions.

+ Working collaboratively with Product Management, develop new product concepts, provide support in justifying new product R&D efforts, and conduct or lead aspects of R&D projects as appropriate.

+ Stay current with new technologies and seek to leverage these in products and services as appropriate.

4. Travel & Other

+ Ability to travel 30% to customer sites, global and domestic

+ Perform other duties and accept other responsibilities as assigned.

Qualifications & Experience

+ Bachelor's Degree in Engineering Field or related field

+ 7 years engineering experience

Experience In:

+ Commissioning highly complex systems

+ Developing training materials as needed

+ Delivery of pre-defined consulting services

+ In-depth Customer Service support of standard and custom products

+ Reviewing customer specs and quotations

+ Develops and delivers user group presentations

+ Provides voice of customer feedback to development teams

Additional information

All your information will be kept confidential according to EEO guidelines.

_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

_ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can_ _develop_ _their careers and perform to their full potential._

_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the_ _hiring_ _process and continuing through all aspects of the employment relationship._

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

Physical Demands (US only):

_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation Information:

$89,910 - $149,850 Commensurate with Experience and Qualifications

Since our people are our driving force, we provide competitive pay and benefits focused on supporting the physical, mental, and financial well-being of our colleagues and their families. Our total rewards package is broad and offers comprehensive support, from health, to retirement and financial stability. Specific benefits vary worldwide and are based on regional needs. Here are just some common features of the U.S. benefits program: Health, Dental, Vision, Retirement & Investment, and more.

_ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._

_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._