• Video Support Associate-Asset Protections

    Family Dollar (Chesapeake, VA)


    **Summary of Position (Job Purpose)** - _Major purpose and functions of the position._

     

    As a Claims Video Support Associate at Family Dollar’s corporate office, you’ll support the Asset Protection team. The main duty of the Video Support Associate is to identify, save, and secure video. This role will regularly interact with the Family Dollar Investigations and Legal Teams, and outside Law Enforcement Agencies, to receive video capture and evidence requests.

     

    **Principal Duties and Responsibilities** - _Primary responsibilities listed in order of importance_

    + Accessing camera systems

    + Downloading video

    + Uploading video to shared site for internal Asset Protection and Legal Departments, and outside Law Enforcement Agencies

    + Maintain partnership with internal Asset Protection, Legal, and Risk Management Departments

    + Maintain report/database of all requests and pulled video

    + Managing multiple email boxes

    + Administrative duties, such as filing, sorting, etc.

    + Special projects and other duties as assigned by manager

    **Minimum Requirements/Qualifications** - _Summary of knowledge, experience and education required._

    + Must be proficient in Microsoft Office, specifically Excel

    + Excellent verbal and written communication skills

    + Excellent customer service skills

    + Must be very organized with strong multi-tasking skills

    + Strong attention to detail

    + Self-starter; ability to work alone

    + Must understand and be able to maintain confidentiality

    + High level of dependability

    + Technologically Proficient

     

    _This is not to be considered a complete list of job duties, as they may be amended or added to as needed._

     

    Full time

     

    510 Volvo Parkway,Chesapeake,Virginia 23320

     

    Risk Management

     

    Family Dollar