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Sr Analyst, Operations Strategy
- Insight Global (Downers Grove, IL)
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Job Description
The Sr Analyst, Operations Strategy will join the Technology Strategy and Operations team. This team is responsible for a broad spectrum of functions including Technology Strategy, Management Processes, Talent Operations, Communications, Colleague Engagement, Insights & Visualization, and Financial Performance for the office of the Chief Digital and Technology Officer. Your contributions will be essential in the ‘digital first, technology forward, and data-driven’ organization. This role is positioned at the intersection of technology strategy, talent management, and operational excellence.
Key Responsibilities
• Support initiatives aimed at optimizing talent and vendor resources.
• Assist in building and enhancing talent pipeline by promoting diverse talent strategies and coordinating hiring processes.
• Develop and deliver comprehensive analysis, metrics, and reporting materials to enable effective decision-making in support of strategic initiatives and operational goals.
• Develop innovative tooling solutions and leverage data visualization tools to communicate insights effectively.
• Integrate requests from multiple teams to provide comprehensive support for data and operational requirements, ensuring the accuracy of management insights dashboards and alignment with financial priorities throughout the year.
• Partner with the Internal Communications Lead to develop, maintain and execute a content management and maintenance plan for internal organization focused on user experience and engagement.
• Support planning and execution of internal events, such as Town Halls, Product Reviews, and Leadership Events.
• Support the implementation of strategies from the Colleague Engagement team, including maintaining communication channels and creating engaging content.
• Manage complex information, gather and analyze business intelligence, and communicate findings clearly and concisely to various stakeholders, including executive-level reporting.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• 3+ years of professional experience withing HR, marketing, communications analyst roles.
• Experience
• Strong analytical mindset with demonstrated critical thinking and problem-solving abilities, including the capacity to synthesize large amounts of information and identify cause-effect relationships.
• Highly organized with strong project management capabilities, able to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
• Tech savvy: Proficient in Microsoft O365 applications, particularly PowerPoint, Excel, and MS Teams, with a strong ability to leverage these tools for data analysis and reporting.
• Excellent verbal and written communication skills, with the ability to convey complex ideas clearly.
• Strong skill with accuracy and quality in analysis and reporting, ensuring high-quality outputs.
• Strong interpersonal skills with the ability to collaborate effectively with both technical and non-technical stakeholders, facilitating clear communication and teamwork • Experience with data visualization tools (e.g., Tableau, Power BI, or similar) to effectively present complex data insights in a clear and compelling manner, aiding in decision-making processes.
• Understanding of AI automation tools and techniques, with the ability to leverage these technologies to streamline processes, enhance data analysis, and improve operational efficiency.
• Experience in video and graphic imaging tools with ability to create engaging visual content that enhances communication efforts.
• Experience with a variety of digital communication platforms, including social media, email marketing, and content management systems.
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