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Job Description

Insight Global is seeking a Claims Supervisor to support an established 3rd Party Administrator company out of Illinois. In this role, you will be responsible for independently investigating, evaluating, and resolving the most complex and high-exposure claims with minimal supervision. This includes determining coverage, assessing liability and damages, and setting appropriate reserves. You will manage claims with the settlement authority typically up to $10,000 for liability and $25,000 or more for workers’ compensation.

Responsibilities:

Analyzes coverage and settles moderately complex claims in one or more of specialty claims areas.

Generally, incumbent does not work on workers compensation claims.

Able to manage the full-life cycle of all assigned claims files. Analyzes coverage and determines defense obligations.

Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommends appropriate settlement strategies and action plans.

Creates reservation of rights and coverage denial letters.

Negotiates settlements with clients, client attorneys, and Public Adjusters.

Interacts extensively with various parties involved in the claims process and may recommend retaining the advice of outside experts as necessary.

Prepares reserve and settlement authority requests for client and carrier approval.

May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.

Has a solid understanding of claims processing and the insurance brokerage business.

Has a basic understanding of the terminology and case law associated with their specialized claims niche/industry.

Handles claims consistent with clients' and corporate policies, procedures and best practices and also in accordance with any statutory, regulatory and ethical requirements.

Incumbents at this level should be able to work at full case load capacity.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Moderate to strong experience in Auto Bodily Injury claims

Strong background in General Liability

Licensed in multiple states

New York adjuster license – preferred