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$80000 - $120000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

Vertafore Senior Consultants are part of a highly effective, fast-paced team that provides analysis, advice and solutions for customers looking to implement new systems and processes. This is a cross-functional role requiring both technical skills and business acumen.

Vertafore consultants develop forward-thinking software implementation recommendations and solutions that align with clients' business needs. Consultants collaborate with clients to optimize business intelligence, best practices and software capabilities to get the most from their technology solutions. Excellent communication and interpersonal skills are critical to this role, as well as the ability to work effectively with project managers, product developers and customers at all levels, from end-users to executives.

Key responsibilities include:

- Manage the full lifecycle of enterprise SaaS implementation projects from kickoff to system delivery

- Understand customer needs and translate them into configurable requirements

- Non-technical and semi-technical configuration work within a low-code SaaS platform

- Work with the technical and non-technical implementation teams to ensure all requirements are delegated, understood, and completed

- Estimate level of effort and required resources of project work

- Develop strong professional relationships with key customer contacts

- Work closely with product & engineering team to ensure relevant customer feedback is considered in the roadmap and feature/bug prioritization

Requirements:

- 3+ years' experience managing or working with enterprise customers

- 3+ years of technical or non-technical SaaS software experience

- Excellent project management skills

- Excellent interpersonal and presenting skills

- Ability to manage multiple projects simultaneously

- Ability and desire to work in a high energy and rapidly evolving B2B software startup environment

- Proactive self-starter who can comfortably and respectably speak their mind, manage shifting priorities, empathize with customers, and do the right thing

Desired:

- 5+ years experience in the insurance industry (agencies, insurers, or insuretech company)

- 5+ years in an enterprise SaaS software customer facing role

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

• Win Together: We work together as one team, showing empathy and respect along the way.

• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

• Say It, Do It: We honor every one of our commitments because integrity is important to us.

• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

• We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.