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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Systems Administrator – Enterprise Device Manager FLSA: Exempt

Department: Information Technology Revision Date: 10/2024

General Function:

We have an opening in the Information Technology Department for a Systems Administrator. The system admin team is responsible for the IT server and computer system infrastructure across the enterprise including: Hy-Vee’s retail, corporate, subsidiary, distribution, and manufacturing facilities. The ideal candidate will excel at obtaining results in a fast paced environment, have excellent problem solving and communication skills, and can connect technology to real-world business challenges.

The system admin team is responsible for the IT server and computer system infrastructure across the enterprise including: Hy-Vee’s retail, corporate, subsidiary, distribution, and manufacturing facilities. The ideal candidate will excel at obtaining results in a fast paced environment, have excellent problem solving and communication skills, and can connect technology to real-world business challenges.

Core Competencies:

+ Partnerships

+ Growth mindset

+ Results oriented

+ Customer focused

+ Professionalism

Reporting Relations:

Accountable and Reports to: Manager, IT Systems Administration

Direct Reports: None

Primary Duties and Responsibilities:

+ Configure, manage, and document system and application settings to maintain a stable environment.

+ Automate routine tasks using PowerShell, Python, or other scripting tools to improve efficiency.

+ Administer and maintain the company’s Windows-based systems and associated applications.

+ Provide advanced troubleshooting support for the Hy-Vee IT Help Desk and internal teams.

+ Develop and maintain documentation within the team’s knowledge base to ensure continuity and best practices.

+ Assist in diagnosing and resolving system issues promptly.

+ Create, review, and approve change management requests in accordance with IT governance policies.

+ Participate in an on-call rotation to ensure continuous system support and uptime.

Education and Experience:

+ Proven experience administering Microsoft technologies and Windows operating systems.

+ Hands-on experience with MDM platforms such as MEMCM, Workspace ONE, and Intune.

+ Strong understanding of Active Directory, Group Policy, and integration with third-party applications.

+ Demonstrated ability to troubleshoot complex technical issues in distributed or enterprise environments.

+ Proficiency with automation tools such as PowerShell, Python, or other scripting languages to streamline operations.

+ Excellent problem-solving aptitude, attention to detail, and a resourceful approach to new challenges.

Physical Requirements:

+ Visual requirements include: ability to see detail at near range with or without correction.

+ Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.

+ Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

+ Excellent written and verbal communication skills required.

+ Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

+ Strong interpersonal skills. An ability to relate to and interact with other people in a friendly, professional manner.

+ Ability to identify problems, develop and execute solutions.

Working Conditions: The duties for this position are performed in a general or remote office setting. There is weekly pressure to meet deadlines and handle multiple tasks in a day.

Financial Responsibility: None

Equipment Used to Perform Job: Laptop and desktop computer, telephone, copier, Fax, printer, PC with Microsoft Office programs and other software relevant to specific position.

Confidentiality: Has access to confidential information.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.