• Collections Specialist

    Robert Half Accountemps (Cincinnati, OH)


    Description

    We are seeking a detail-oriented Accounts Receivable Specialist to join our team and support both Collections and Cash Application functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date.

    Key Responsibilities

    Collections

     

    + Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email.

    + Maintain detailed notes documenting all collection activities.

    + Respond to customer inquiries and take proactive measures to keep accounts current.

    + File, scan, and email invoices as needed.

    + Assist with additional collection-related duties as assigned.

     

    Cash Application

     

    + Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions.

    + Reconcile daily cash receipts and deposit reports against bank or lockbox records.

    + Apply payments to the correct customer accounts and open invoices.

    + Research and resolve unapplied or unidentified payments quickly and accurately.

    + Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds.

    Requirements

    Requirements & Qualifications

     

    + High school diploma or equivalent required.

    + Previous experience in Accounts Receivable, Collections, and Cash Application.

    + Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with financial software systems.

    + Strong verbal and written communication skills, including negotiation and customer service ability.

    + Excellent attention to detail, organizational skills, and analytical thinking.

    + Ability to multitask and meet deadlines in a fast-paced environment.

    + Self-motivated, reliable, and able to work both independently and collaboratively with the team.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .