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Description

We are looking for a detail-oriented Billing Clerk to join our team in Brentwood, California. This is a long-term contract position that requires someone with strong organizational skills to handle utility billing and customer service tasks effectively. The ideal candidate will be adept at managing billing processes and interacting with customers in a courteous and efficient manner, and previous ERP experience a must.

Responsibilities:

• Process utility billing statements accurately and within required timeframes.

• Handle billing collections and ensure payments are recorded promptly.

• Provide excellent customer service by addressing inquiries and resolving issues related to billing.

• Utilize Microsoft Excel to create and manage spreadsheets for billing records and reports.

• Work with ERP and other billing software to input and retrieve data effectively.

• Maintain organized records of billing transactions and ensure compliance with company policies.

• Assist in preparing monthly and annual billing reports for review.

• Collaborate with other team members to improve billing processes and customer satisfaction.

• Troubleshoot and resolve discrepancies in billing statements.

• Ensure the confidentiality and security of sensitive customer billing information

Requirements

• Proven experience in billing functions, preferably in utility billing.

• Strong customer service skills with the ability to handle inquiries professionally.

• Proficiency in Microsoft Excel for data management and reporting.

• Familiarity with billing software such as ERP Systems desirable.

• Exceptional attention to detail and accuracy in handling sensitive financial data.

• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Strong communication skills, both verbal and written.

• High level of integrity and discretion in managing confidential information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .