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Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

The Post-Acute Services Director drives the growth and success of assigned nursing centers by cultivating and leveraging relationships to generate high-quality patient referrals. This position manages complex patient transitions, oversees discharge processes, and establishes relationships within both hospital and non-hospital systems. The Director plays a key role in enhancing efficiency and effectiveness of patient referrals, ensuring smooth transitions, and fostering long-term relationships that support the nursing center’s growth objectives. The Director is also responsible for overseeing the implementation of sales and clinical programming strategies that integrate vertically to sustain and expand the center's market presence.

K** **ey Responsibilities

Referral & Transition Management

+ Lead the referral, clinical review, and admission process to ensure seamless patient transitions into the skilled nursing setting.

+ Navigate managed care authorization processes and hospital discharge workflows.

+ Use CRM tools for timely follow-up, accurate documentation, and effective clinical handoffs.

Relationship Development & Market Growth

+ Build strong relationships with hospital case managers, physicians, and discharge planners to drive consistent referrals.

+ Develop 5–10 new referral contacts per month across hospital departments and other downstream opportunities.

+ Promote the center’s clinical capabilities—short-term rehab, complex medical care, respiratory services, wound care, memory care, and more.

Healthcare Sales & Business Development

+ Execute targeted sales strategies that highlight clinical strengths and differentiate the center in the marketplace.

+ Achieve a **60%+ conversion rate** for clinically and financially appropriate referrals and show upward trends within 90–120 days.

+ Conduct regular hospital outreach, presentations, and follow-ups to increase brand visibility and referral volume.

+ Use market analytics, referral trends, and competitive insights to guide growth initiatives.

+ Conducat, at minimum, 3-4 sales calls a week.

Strategic Planning & Performance Management

+ Develop a comprehensive market strategy for each assigned center using data and performance metrics.

+ Meet or exceed sales and admission goals, including **5% admissions growth** per reporting period.

+ Partner with clinical and operational leaders to ensure alignment between sales efforts and clinical programming.

Qualifications

*RN or LPN licensure preferred, but not required, except where mandated in the state in which employment occurs.

* Valid driver’s license.

*Five to seven years of recent clinical experience.

Benefits

*Variable compensation plans

*Tuition, Travel, and Wireless Service Discounts

*Employee Assistance Program to support mental health

*Employee Foundation to financially assist through unforeseen hardships

*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

We also offer several voluntary insurances such as:

*Pet Insurance

*Term and Whole Life Insurance

*Short-term Disability

*Hospital Indemnity

*Personal Accident

*Critical Illness

*Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $65,000.00 - USD $75,000.00 /Yr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.