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LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

THE ROLE

The Catering Manager has a significant role in the operational success of our new venture. The position will be establishing and maintaining client relationships with all event groups & clients. The Catering Manager will have a tremendous amount of interaction and personal involvement with her/his clients, and as such must always represent Legends Hospitality and AT&T DISCOVERY DISTRICT in a professional, gracious, and knowledgeable manner.

ESSENTIAL FUNCTIONS

PRE-EVENT

+ Make an introduction to client via email or (phone) within 48 hours of turnover.

+ Liaise with Culinary, Banquet Managers, Conversions, and Operations on event logistics.

+ Conduct walks and conference calls with clients and vendors as necessary.

+ Create event proposals, floor plan, and estimation of charges for clients based on specific event needs.

+ BEO(s) distributed no less than two weeks prior to the Event Date with the assistance of the Catering Coordinator if event was turned over more than 30 days in advance.

+ Print BEOs and Floorplans for Weekly BEO Packet and necessary team members.

+ Collect all payments in accordance with payment schedule as outlined in event contract. Event must be paid in full prior to event date.

+ Confirm all vendor delivery and pickup days/times/locations prior to event date.

+ Always keep event information up to date on the sales platform.

+ Attendance and participation of weekly BEO meetings and Operation meetings.

EVENT

+ Inspect event space prior to guest arrival ensuring all is set to BEO specifications.

+ Greet the customers upon their arrival and introduce the Banquet Manager. Both Managers ensure that the client is satisfied with setup and review any changes/updates.

+ Provide quick service for last minute changes and dealing with customer complaints/issues.

+ Ensure that Event Staff are in place, and there are no obstacles to guest entry and pathway to event location (i.e., locked doors, elevator malfunctions, construction, wet floors. etc.)

+ Coordinate with building security for vendor access. Ensure all vendors are on site and in place.

+ The Catering Manager will remain onsite until the client is comfortable with the event’s progress and the handoff to Banquet Supervisor has occurred.

POST-EVENT

+ Close outs submitted to accounting by end of the day every Wednesday.

+ Responsible for gathering all vendor final invoices within a timely manner.

+ Send final invoice to client within 24 hours of receiving final approval from accounting (occurs after all final vendor invoices have been submitted).

+ Coordinate the settlement of any remaining balances or credits before month end.

+ Provide post-event feedback to Culinary, Banquets, and Operations as necessary.

+ Once the event balance is at zero, the Director of Catering is to sign off on the invoice and the physical event folder is to be filed in storage.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ Minimum of 3 years’ experience in a related field or position.

+ Bachelor’s degree or equivalent combination of education and related experience and/or training.

+ Resourceful, innovative, and forward thinking, with an entrepreneurial spirit.

+ Expertise in financial analysis and planning, budgeting, and marketing.

+ Working knowledge of local and regional markets, venue operations, and special events industries.

+ Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

+ Ability to effectively evaluate risks and liabilities of special events and stadium rentals.

+ Excellent interpersonal and communication skills.

+ Excellent computer skills, including proficiency in spreadsheet, database, and word processing programs.

+ Ability to work non-traditional hours (nights, weekends, and holidays as necessary.)

COMPENSATION

Competitive salary commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.