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Job Description

Insight Global is hiring for a full-time Director of Revenue Cycle for one of our large healthcare clients in Des Moines, IA. This individual is responsible for overseeing all aspects of the organizations accounts receivable operations, ensuring accurate and timely billing, claims management, and collections from patients and third‑party payors. This role requires a results‑oriented leader with deep knowledge of CPT coding, health insurance practices, regulatory requirements, and government policies. The Director will drive efficiency, compliance, and financial performance while leading a high‑performing team.

Responsibilities Include:

• Provide strategic leadership for all revenue cycle activities, including coding, claims management, billing, and collections.

• Develop, implement, and monitor departmental standards, workflows, and compliance protocols.

• Establish and track Key Performance Indicators (KPIs) and benchmarks to measure success.

• Lead initiatives to adopt new technologies that improve efficiency and productivity.

• Communicate operational changes clearly and effectively, engaging staff in the process.

• Plan, prioritize, and manage multiple projects to meet deadlines.

• Recruit, train, evaluate, and manage staff performance, including counseling and discipline when needed.

• Support staff development through compliance training, education programs, and retention initiatives.

• Monitor daily and weekly billing volumes, adjusting processes to meet objectives.

• Manage departmental budget, analyze variances, and implement corrective actions.

• Represent the clinic in professional and community organizations.

• Maintain up‑to‑date professional knowledge and expertise.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor's Degree or higher in a business- related field

• 5-8 years of experience in billing or revenue cycle operations [patient financial services, etc.]

• 3-5 years of leadership experience

• Experience in strategic planning and finance with a clear understanding of revenue cycle impact

• Strong technical aptitude and a process improvement background