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Job Description

The Senior Billing Analyst independently analyzes client billing issues, implements complex client arrangements, and supports automated billing operations. This position can be a hybrid work schedule (2-3x per week) in Palo Alto, San Francisco, Seattle, or Washington, D.C. Duties include the below:

-Analyze current Expert Billing workflows and functions and implement automations and improvements.

-Conduct quality control of team’s billing practices by establishing and administering internal quality control procedures.

-Alongside Senior Manager, oversee and ensure compliance with financial policies for billing workflows.

-Analyze WIP aging, and proactively collaborate with legal and finance teams to ensure timely billing.

-Implement and support billing templates, task codes, bill groups, matter plans, and split payors.

-Identify and Implement billing solutions for flat and fixed fees, and action codes.

-Apply and manage alternate fee arrangements in Entity Manager.

-Coordinate with finance team on client-specific billing arrangements and provide guidance for proper execution in Expert Billing.

-Conduct billing and payment reconciliation for client accounts. Find resolutions as needed.

-Manage sensitive time modifications including deletions and changes to dates and worked hours.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Bachelor’s degree preferred.

-5+ years of billing analysis experience at a big law firm, including expertise in Aderant Expert Billing.

-Experience with Aderant Expert Billing, Entity Manager and BillBlast required.

-Knowledge of firm and client billing policies and procedures.

-Advanced knowledge of Microsoft Excel.

-Strong service-oriented skills including excellent interpersonal and communication skills.

-Must be able to work in a fast-paced environment and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

-Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices