"Alerted.org

Office Specialist (Part-time)

City of Dubuque

1 Positions

ID: 84337

Posted On 11/16/2025

Job Overview

Position Summary

_**This position will be guaranteed work for 10 hours per week (0.25 FTE)._

**GENERAL SUMMARY:** Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted across the departments within the City of Dubuque; provide routine administrative support functions with a high level of accuracy, attention to detail and confidentiality by organizing and maintaining paper and electronic files, handling information requests, providing back-up assistance for receiving visitors, providing information to callers; and performing other duties as assigned.

Job Duties

JOB DUTIES:

+ Efficiently transfer emails from Outlook to LaserFiche, ensuring all attachments in various electronic formats are included and documents are accurately templated for electronic filing.

+ Utilize a multifunction machine to scan paper original documents into LaserFiche.

+ Answer telephone calls to direct inquiries or provide information.

+ Welcome customers and visitors, referring them to the appropriate personnel.

+ Input information into databases or software programs.

+ Operate computers, office equipment, and communication systems.

+ Report maintenance or equipment issues to the relevant personnel.

+ Sort and distribute incoming mail to the correct staff or office.

+ Proofread and review documents, records, and files for accuracy, completeness, and consistency. Stay updated with current knowledge related to work activities.

+ File documents or records systematically.

+ Analyze operational or research data.

+ Prepare business correspondence.

+ Organize paper documentation into presentable packets.

KNOWLEDGE, SKILLS AND ABILITIES:

+ **Clerical** - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

+ **Attention to Detail** – Ability to complete tasks thoroughly, accurately, and consistently.

+ **Office Equipment, Computers and Electronics** - Knowledge of standard computer programs such as Microsoft Suite, File Explorer and Windows 11. Ability to learn specialized computer programs such as LaserFiche and Mitel Telephone System Software. Experience using standard office equipment such as multifunction printer/scanner, calculator, etc.

+ **Customer and Personal Service** - Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

+ **Service Orientation** - Looking for ways to help people.

+ **Speech and Written Clarity and Expression** - Communicating clearly by speaking or writing.

+ **Organizational Skills** – Ability to prioritize tasks, manage time efficiently, and maintain orderly systems for paper and electronic files.

Qualifications

MINIMUM QUALIFICATIONS:

+ Possession of a high school diploma or equivalency.

+ Experience using Microsoft Office Suite programming.

_A typing test will be administered as part of the hiring process and a score of 30 wpm or higher will be set as a passing score._

Supplemental Information

**FLSA (OVERTIME) STATUS:** Non-exempt

**RESIDENCY REQUIREMENT:** Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practicable after appointment, but within two years of appointment.

Primary Contact

214881

City of Dubuque Human Resources Department

Human Resources Department, Human Resources Department

563-589-4125

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Pay/Salary

$13.24 - $17.30 Hourly

Qualifications

Education

High School/GED

Company ID

931

Job REQ #

\# Positions

1

Start Date

20251116

End Date

20251201

Featured Job

0

TH Ad

0

TH Comments

Similar Jobs

Aviation Maintenance Office Assistant

University of Dubuque

Entry Level Accounting Specialist- AP/Balancing

DuTrac Community Credit Union

Full-Time Security Officer

Diamond Jo Casino

Expedited Operations Specialist - Nights

Hirschbach Motor Lines, Inc.

Expedited Operations Specialist - Days

Hirschbach Motor Lines, Inc.

Orientation Specialist

Hirschbach Motor Lines, Inc.

Regional Customer Service Officer

Fidelity Bank & Trust

Office Assistant

ITS

Bilingual HR Support Specialist

Express Employment Professionals

Office Coordinator for Education Department

Clarke University

Share this Job

City of Dubuque

About the Company

Whether at City Hall or out on city streets, our employees serve our residents, businesses, and visitors every day. Join the City of Dubuque team to be part of a high-performance organization dedicated to the community and to delivering excellent municipal services. We are input-oriented, see problems as opportunities, search for creative solutions, and work as a team to accomplish goals and build partnerships. At the City of Dubuque, your work is meaningful and supports the community.

The City of Dubuque values its employees and offers competitive salaries and benefits such as:

+ Health and Dental Insurance

+ 12 weeks of Paid Parental Leave

+ Paid Time Off and 11 Paid Holidays

+ Flexible Spending Accounts

+ Retirement Savings (IPERS)

+ Deferred Compensation Plan

+ Life and AD&D Insurance Coverage

+ Short-Term Disability

+ Employee Assistance Program

+ Tuition Reimbursement Program

+ Longevity Pay Starting After 6 Years of Service

+ Flexible Work Arrangements

+ Paid Time Volunteering

With positions in over 30 departments and divisions, your perfect career fit is waiting for you at the City of Dubuque. Ready to join our team? Visit www.CityOfDubuque.org/Jobs .