• FLEX Senior Manager, GPMS-Opera

    Marriott (Bethesda, MD)


    Additional Information

    **Job Number** 25185749

    **Job Category** Rooms & Guest Services Operations

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

    **Schedule** Full Time

    **Located Remotely?** Y

    **Position Type** Management

    **Pay Range:** $47.30-$56.82 per hour

    **Expiration Date:** 12/02/2025

     

    This is a temporary position.

     

    The FLEX Senior Manager, GPMS-Opera will provide operational input, support, and PMS subject matter expertise to support designing, building, and execution of integrated property management systems. This position also plays an active role in supporting the future PMS strategy including providing input into testing, training, deployment, and support.

    The core focus areas for this role are:

    • Provide select service operational subject matter expertise for the Oracle PMS products

    • Support PMS related change management materials, system integrations and deployment needs for Oracle PMS products.

    • Operationalize requests and enhancements delivered through PMS

    • Support Opera sustainment efforts for Opera V5.6

    • Support Digital Technology Transformation efforts for Opera Cloud and growth.

    CANDIDATE PROFILE

    Education and Experience

    _Required_

    • 4-year Bachelor’s degree from an accredited university in Business Administration, Marketing, Hospitality Management, or other related field; OR a combination of education and experience from which comparable knowledge can be gained.

    • 5+ years of hotel systems experience or other relevant experiences using Opera PMS

    • Experience working with international teams and supporting global systems and operational processes.

    _Preferred_

    + Opera property management system experience

    + Hotel leadership experience

    + Experience with other Marriott Property Management Systems, including LSPMS, FSPMS, and FOSSE

    CORE WORK ACTIVITIES

    + Support sustainment efforts that impact Opera V5.6

    + Support new enhancements that impact Opera V5.6

    + Support Hotels, GT and support teams with process and business-related questions

    + Create and manage standard processes to support new tasks and organization

    + Cross collaboration with LightSpeed, FSPMS, and FOSSE property management systems

    + Support Digital Technology Transformation efforts

    + Work with Stakeholders of other disciplines to identify operational needs and enhancements

    + Work with Continent business leaders

    + Provide operational input into Amadeus PMS and cross-PMS enhancement designs to ensure operational requirements are met effectively.

    + Lead PMS impacting projects from the operational/business perspective

    + Supports development and maintenance of PMS knowledge, MGS pages, and other documentation

    + Communicates concepts in a clear and persuasive manner that is easy to understand

    + Works with continent teams to draft communications regarding PMS impacts and enhancements

    + Partner with IT organization to provide operational input into support process and ensure process is in place to manage business requests from hotels

    + Generate and provide accurate and timely results in the form of reports, presentations, etc.

     

    _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

     

    All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf\_2025edits\_8.19.25.pdf) to learn more.

     

    Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

     

    **Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

     

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

     

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.