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Small Business Loss Mitigation Specialist

This position will be responsible for loss mitigation functions on Small Business Loans up to 60 days delinquent while conforming to lending policy, and debt collection regulations.

How you spend you will spend your time:

+ Collaborate with lenders on assigned SBLC loans that are past due and communicate with both the lender and the borrower to determine the health of the lending relationship.

+ Making customer service oriented calls to SBLC and Commercial borrower’s on accounts up to $1.5 million with a mindset towards uncovering potential risk of non-payment.

+ Submitting payments at the borrower’s request.

+ Alerting lenders weekly of those loans that are due to receive a Demand Notice and mailing the demand notice to the borrower.

+ Alerting lenders of your intent process an offset of the borrower’s checking account to process the payment and mailing our Right to Offset notice after processing.

+ Analyzing SBLC loans for risk by deep diving the following.

+ Reviewing deposit accounts for signs of stress

+ Reviewing borrower’s business standing within the state in which they reside

+ Reviewing borrower’s property tax history is we are secured by real estate

+ Reviewing borrower’s payment history

+ Reviewing payment history for posting errors

+ Reviewing borrower’s other loans with the bank to understand the full relationship

+ Reviewing borrower’s imaging file so you understand their business and can have a quality conversation with them and the lender.

+ Utilizing search engines if borrower is unresponsive to find good contact information.

+ Submitting downgrade transfer requests to BART (Business Asset Recovery Team) when risks are identified.

+ Keeping detailed notes of your findings and actions in CapitalStream.

+ Analyzing accounts in FIS, CapitalStream and HOGAN software applications

+ Supplying management with updates on SBLC loans you were assigned.

+ Submitting month end reporting to management.

We are excited to talk with you if you have:

+ Strong verbal and written communication skills and detail oriented.

+ Understanding of Small Business loans and debt collection experience.

+ Ability to evaluate customer banking relationship data.

+ Knowledge of Small Business & Commercial Loan Products (Term and Revolving Lines of Credit) as well as SBA and USDA backed loans.

+ Strong analytical and problem-solving skills with the ability to prioritize multiple tasks;

+ Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc)

+ High school diploma or equivalent and debt collection or comparable experience.

Compensation Range:

$38,910.00 - $75,080.00

_The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

_UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ [email protected]_ _to let us know the nature of your request._

_If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._

_Who we are_

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf)

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