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Academic Advising Specialist (HEOa)

POSITION DETAILS

The Colin Powell School for Civic and Global Leadership at The City College of New York is hiring an Academic Adviser to support and advise undergraduate students. The Academic Adviser will join the Colin Powell School’s Office of Academic Advising, which currently consists of eight full-time advisers. They will report to the Director of this office and will be responsible for one-on-one advising of students, the development and implementation of programs to support student success, and monitoring and reporting on student progress toward degrees, as required by the College and CUNY.

The Colin Powell School is home to the City College of New York's social science departments as well as the College's core business, public service, and leadership development programs. With almost 4000 students, and graduating the most CCNY students annually, the Colin Powell School's mission is to transform the nation's most diverse student body into tomorrow's global leaders. Half of our students are immigrants and most come from lower income backgrounds. More than sixty percent are first-generation college students, and eighty-five percent are people of color. The Colin Powell School and City College remain among the most effective engines of economic and social mobility in the United States. The successful candidates will help advance this mission with a focus on academic progress and success for our students.

The City College of New York is located in the heart of New York City. CCNY is ranked #1 by The Chronicle of Higher Education out of 369 selective public colleges in the United States on the overall mobility index. This measure reflects both access and outcomes, representing the likelihood that a student at CCNY can move up two or more income quintiles. In addition, the Center for world University Rankings places CCNY in the top 1.2% of universities worldwide in terms of academic excellence. More than 16,000 students pursue undergraduate and graduate degrees in eight professional schools and divisions, driven by significant funded research, creativity and scholarship. CCNY is as diverse, dynamic and visionary as New York City itself.

(Campus-specific Information and duties)

In addition to the CUNY title overview duties, tasks include but are not limited to:

+ Provides highly expert and/or specialized academic counseling to a diverse student population and contributes to the successful operations of an academic advising unit

+ Work with the Dean and Associate Dean of the Colin Powell School for Civic and Global Leadership, the director of Academic Advising, the Division, The Office of Student Success and Department advisors with planning, scheduling and coordination of academic advising and registration activities for the academic departments and programs within the Colin Powell School

+ Offers comprehensive advisement to full-time and part-time students

+ Work with other academic affairs staff as well as admission, student affairs and the HUB to assist students to declare majors and select appropriate courses

+ Ensure students are provided with consistent, accurate, and prompt advising services, coordinating with academic

+ Provide guidance to students on available financial aid options and strategies for funding their education Advise

+ Uses multiple technologies to advise and communicate with students including CUNYFirst, DegreeWorks, EAB Navigate, Zoom, project management software, etc.

+ Proactively engages students in advising process through appointment campaigns and regular communication

+ Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

+ Work with students to resolve academic issues, providing information and/or referral

+ Works with representatives of other student service units, such as the Registrar, to assure a continuously high level of student service

+ Ensure the division's adherence to college policies and procedures, write reports, and maintain databases

+ Participate in professional development to stay informed about best practices in student advising and transfer student success

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

Preferred Qualifications:

Experience:

+ Four years of related experience, including work supporting academic advising, student services, or academic program operations.

+ Experience working with students to resolve academic issues and provide accurate advisement and referrals.

+ Experience collaborating with academic and administrative offices to support advising processes and student success initiatives.

Skills:

+ Strong ability to provide consistent, accurate, and timely academic advising to a diverse student population.

+ Proficiency using advising and student support technologies (e.g., CUNYfirst, DegreeWorks, EAB Navigate, communication platforms).

+ Ability to conduct assessments, prepare reports, and support the development of advising and orientation programs.

+ Ability to collaborate effectively with faculty, advisors, and student service units.

CUNY TITLE OVERVIEW

Administers an academic advising center or unit.

- Collaborates with other academic and administrative offices to maintain a comprehensive academic advisement program

- Ensures students are provided with consistent, accurate, and prompt advising services, coordinating with academic departments

- Works with students to resolve academic issues, providing information and/or referral

- Develops orientation programs to engage and retain students and instructs students, faculty and staff on use of advising technologies

- Conducts assessments to strengthen advisement programs

- Organizes and facilitates training for faculty advisors

- Develops print and online communication materials

- May supervise office operations and budget

- Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary Range: $76,937 - $86,741. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions.

If you are viewing this job posting externally, please apply as follows:

Go to www.cuny.edu and click on "Employment"

Click "Search job listings "Click on "More options to search for CUNY jobs"

Search for Job Opening ID number: **31352**

Click on the "Apply Now" button and follow the instructions.

PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

CLOSING DATE

December 4, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31352

Location

City College of New York