• Client Care Specialist, Veterinary Medicine

    Ethos Veterinary Health (San Carlos, CA)


    Part Time Client Service Coordinator – Veterinary Vision (Ophthalmology Specialty)

     

    Compensation: $22–$26/hr

     

    Veterinary Vision, a leading veterinary ophthalmology practice, is seeking a Part Time Client Service Coordinator to provide exceptional administrative support for our patients and their owners. If you deliver outstanding customer service and enjoy working in a fast-paced, specialty medical environment, we want to meet you!

    Why You’ll Love This Role

    + Make a meaningful impact supporting pets with eye conditions

    + Work closely with a compassionate, highly skilled veterinary team

    + Join a specialty practice where organization and communication truly matter

    + Opportunity to grow in a unique and rewarding area of veterinary medicine

    Primary Responsibilities

    Phone & Communication Support

    + Answer and triage incoming calls with professionalism and accuracy

    + Provide clients with information on ophthalmology services, scheduling, and follow-up care

    + Manage emails and relay messages between clients and medical staff

    Administrative & Client Service

    + Schedule appointments and procedures; support daily calendar management

    + Greet clients, complete check-in/out, and process payments

    + Maintain accurate, confidential patient and client records

    + Assist with billing, invoicing, and general administrative tasks

    + Keep the reception area clean, organized, and welcoming

    + Support emergency or urgent situations calmly and efficiently

    The Ideal Candidate

    + Exceptional customer service and communication skills

    + Warm, empathetic demeanor with a genuine love for animals

    + Strong organizational abilities; comfortable with multitasking

    + Professional appearance, tone, and reliability

    + Positive attitude and ability to stay calm under pressure

    + Basic computer skills and willingness to learn veterinary software

    Required Qualifications

    + High school diploma or equivalent

    + 1+ year customer service experience (veterinary or medical preferred)

    + 1+ year hospitality, front desk, or call center experience

    + Strong computer and data-entry skills; MS Office proficiency

    + Ability to type 45+ wpm and use 10-key

    Schedule

    + Part-Time

    + Weekends and some holidays required

     

    Ready to join a compassionate team that helps pets see, and live, better? Apply today to Veterinary Vision!

     

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