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Description We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital part in ensuring the accurate processing and servicing of loans while maintaining compliance with industry standards. This role is ideal for someone who thrives in a detail-oriented, fast-paced environment and is committed to delivering exceptional support to clients.

Responsibilities:

• Coordinate escrow payments for property taxes, insurance, and homeowner association fees.

• Process and manage loan payments, advances, and adjustments efficiently.

• Investigate and resolve issues related to misapplied or missing loan payments.

• Perform loan maintenance tasks, including modifications, extensions, and updates to the core system.

• Address and correct credit reporting errors, while responding to disputes promptly.

• Review loan documentation for completeness and accuracy to ensure compliance.

• Communicate effectively with customers to provide updates and resolve inquiries.

• Maintain confidentiality and adhere to compliance standards in all activities.

• Utilize Microsoft Excel and other Office tools to streamline processes and maintain records. Requirements • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Economics is preferred.

• Proficiency in Microsoft Office, particularly Excel.

• Exceptional verbal and written communication skills.

• Strong attention to detail with the ability to identify and resolve issues effectively.

• Critical thinking and problem-solving skills are essential.

• Ability to work in a compliance-driven and confidential environment.

• Previous experience in loan servicing or related financial roles is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .