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Director, Programs & Partner Operations - Xerox…
- Xerox (Norwalk, CT)
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Director, Programs & Partner Operations – Xerox Financial Services
General Information
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City
Norwalk
State/Province
Connecticut
Country
United States
Department
FINANCE
Date
Wednesday, November 19, 2025
Working time
Full-time
Ref#
20036754
Job Level
Department Leader
Job Type
Experienced
Job Field
FINANCE
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
116,340
Annual Base Salary Maximum
232,680
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .
**Monthly:** Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .
**Summary** :
The Senior Manager, Programs & Partner Operations (XFS) is responsible for managing partner relationships, forward flow programs, cash coordination, and operational processes across the XFS buyer/partner leasing portfolio. This role supports Finance, Risk, Treasury, Accounting, and IT to ensure seamless execution of partner programs, timely settlements, accurate reporting, and continuous improvement of data quality and controls. The focus is on partnering and problem-solving rather than transactional reporting, ensuring issues are anticipated and resolved proactively.
**Responsibilities** :
+ Manage relationships with buyer/partner organizations (DLL, LCM, and other partners), including forward flow and back-book portfolios.
+ Represent XFS in regular partner calls and ensure operational, financial, and reporting issues are resolved on time.
+ Coordinate with partners and internal teams on deal sizing, tagging, and fund flows for forward flow and sale transactions.
+ Oversee the preparation and review of reports to ensure accuracy and consistency, driving automation to reduce manual effort.
+ Work closely with Treasury, Accounting, Finance, and Risk teams to ensure correct fund receipt, allocation, and payment.
+ Support securitization or forward flow transactions and ensure compliance with internal controls and risk frameworks.
+ Monitor SLAs for partner payments, reporting, and reconciliations; drive resolution of recurring process issues.
+ Lead and mentor a small analyst team responsible for day-to-day partner and operational activities.
+ Collaborate with IT to enhance automation and improve data quality in reporting and deal management systems.
+ Contribute to internal FP&A planning and forecasting related to partner activity, deal flow, and operational costs.
Education and Experience:
+ Bachelor’s degree in Finance, Accounting, Business, or related field (Master’s preferred).
+ 8–10 years of experience in financial operations, leasing, securitization, forward flow, back-book management, or private equity fund administration.
+ Experience in multinational financial services or leasing environments preferred.
+ Strong working knowledge of Excel, MS Access, and enterprise finance systems (SAP, Hyperion, or equivalent).
+ Demonstrated ability to lead cross-functional coordination across Finance, Risk, Treasury, and IT.
Skills and Competencies:
+ Strong analytical and organizational skills with attention to detail.
+ Ability to manage multiple priorities and partners simultaneously.
+ Proven experience in operational controls, reconciliations, and cash flow management.
+ Excellent communication and negotiation skills.
+ Proactive approach to problem solving and process improvement.
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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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