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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Trust & Safety Client List Screening (CLS), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

+ Develops a product strategy and product vision that delivers value to customers

+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

+ Implement Data Management uplifts and re-onboarding of files for Client List Screening to satisfy the Global Financial Crimes Compliance (GFCC) Data Integrity Standards

+ Delivers new product enhancements and offerings by working directly with Technology, Business and Operations partners, to define efforts, write effective requirements to deliver outstanding results

+ Assists the Product Owner to develop a strategic analysis approach and structure required to achieve key deliverables and assist in overall project management, risk management, and organizational readiness activities

+ Coordinates User Acceptance Testing and Business / Operations Readiness

+ Monitors systems production health and acts swiftly when issues arise that may impact customer experience or the business.

Required qualifications, capabilities, and skills

+ 5+ years of experience or equivalent expertise in product management or AML/BSA role

+ Advanced knowledge of the product development life cycle, design, and data analytics

+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

+ BA/BS or relative experience

+ Demonstrate advanced knowledge of JIRA and Scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)

+ Intellectually curious, committed, self-starter who is capable of working under minimum supervision

+ Expert at multi-tasking and meeting deadlines in high-pressure environment

+ Proficient with Microsoft Excel, Microsoft Word and PowerPoint, with outstanding presentation and communication skills

Preferred qualifications, capabilities, and skills

+ Demonstrated prior experience working in a highly matrixed, complex organization

+ Knowledge of ScreenIT and/or other Screening Filter tools

+ Expertise in the Client List Screening end to end operational workflow

+ Prior experience with JP Morgan Chase end-to-end Sanctions List Screening program including Business, Operations, or GFCC

+ Advanced data analytics skills and familiarity using SQL

+ Recognized as subject matter expert within Sanction Screening or a related organization

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans