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  • Technical Manager

    WestRock Company (West Point, VA)



    Apply Now

    CAREER OPPORTUNITY:

    The Technical Manager leads and develops the Quality, Shipping, and Technical teams at the West Point Mill, overseeing the Logistics Manager, Quality Assurance Manager, Mill Technical Service Manager, and a team of Process Engineers who support all operating departments. The Shipping and Quality Departments have over 40 hourly staff, and there are currently four Technical Department Process Engineers.

     

    Key duties include overseeing and facilitating both proactive and reactive mill quality initiatives, ensuring the effective implementation of safety systems, and managing cost and reliability tracking tools to support manufacturing operations at West Point. The Technical Manager is also an integral member of the West Point Mill leadership team and provides direction for the Technical, Quality, and Shipping Departments, ensuring alignment with business needs across the mill and financial value. The Technical Manager assists in developing and prioritizing cost reduction projects with the Mill Black Belt or Process Improvement Manager, and helps advance return-generating capital project ideas from concept through approval submission. The guiding priorities for the Technical Manager and any employee at the West Point Mill, in order of importance, are safety, environmental stewardship, quality, and reliability/production.

    HOW YOU WILL IMPACT SMURFIT WESTROCK:

    The Technical Manager will perform the following work functions:

    * Oversee safe, efficient operations and ongoing improvement of Shipping, Quality, and Technical departments.

    * Provide coaching and professional development to direct reports in the following areas:

    * Safety leadership

    * Ensure understanding of and compliance with the mill\u2019s quality management system in alignment with ISO standards.

    * Process troubleshooting and analysis

    * Base decisions on data-driven insights

    * Work with Operations teams to ensure all finished products meet customer specs, all rolls are produced and shipped as scheduled, and that quality issues in all departments are addressed.

    * Responsible for quality control and product improvement activities for mill operations as well as the ISO/QMS program for the mill in coordination with the mill Quality Assurance Manager.

    * 3rd Party Fiber Certification Lead (Main Point of Contact) for the West Point Mill

    * Direct and drive Operational Excellence and cost take out (CTO) initiatives within the Technical Department and across the mill.

    * Oversee the implementation and monitoring of daily KPIs, metrics, problem-solving activities, improvement systems, and the comprehensive management of mill projects.

    * Direct and manage activities of the Technical Department consistent with the needs of mill leadership.

    * Assist in establishing and driving mill objectives, priorities, and strategies through innovative tools, dashboards, or other means to drive data based decisions.

    * Serve as a liaison from the mill to multiple corporate functions through various methods

    * Lead coordination and management of onsite mill storage and use of supplemental white and brown fiber in bale or roll form.

    * Serve as a member of the mill management team in setting both strategy and policy.

    * Lead coordination of mill shut down and start up schedule development for major maintenance outages.

    * Lead creation of fiber balance for mill major outage and upsets

    * Responsible for Mill Manager weekend duty for the entire West Point Mill site on a rotational schedule consisting of six to seven teams.

    * Serve as a behavioral change agent responsible for promoting mill culture, including commitment to quality, and organizational effectiveness among all employee groups at this site.

    WHAT YOU NEED TO SUCCEED:

    Required Qualifications

    * Bachelor\u2019s Degree in Chemical Engineering and/or Pulp and Paper Science, or the equivalent of 10-15 years of pulp and paper industry experience.

    * Must possess in-depth understanding of pulp and paper production in a fully integrated mill.

    * Should have prior experience in Quality Systems Management, ISO systems, and Continuous Improvement or Lean manufacturing.

    * Must possess skills in troubleshooting, data analysis methods, and creating sustainable solutions.

    * Eligible to work in the United States.

    Preferred Qualifications

    * Lean Six Sigma Green Belt Certified

    * Lean Six Sigma Black Belt Certified

    * 5 years of experience in a fully integrated virgin paper mill

    * 2-3 years of managing and developing direct reports

    * Proficient in JD Edwards, Oracle, Panther, C-Pro

    Required Competencies

    * Strong safety leader

    * Strong interpersonal, teamwork, and leadership skills

    * Well-developed written and verbal communication skills

    * Drive and excellent work ethic

    * Must be able to work with all levels within the organization

    * Must be able to effectively lead and influence teams that they do not have direct authority over

    * Must be capable of handling multiple tasks and changing priorities frequently

     

    Keywords: Technical Manager, Technical Leader, quality, iso, continuous improvement, six sigma, green belt, black belt, cost reduction, process improvements, QMS, process troubleshooting, chemical engineering, paper mill, pulp mill, paper, pulp, liner, linerboard, white top, containerboard,

    Medium, kraft, kraft paper, Lean, data analysis, JDE

    Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

     

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

     


    Apply Now



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