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Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Director of Strategy & Operations, MBA Programs | McDonough School of Business - Georgetown University

The Director of Strategy and Operations in the MBA Program Office will provide strategic support to the MBA Program Associate Dean and Assistant Dean and manage one other professional staff member in order to guide strategy, programmatic development, and operations in the MBA Program Office. The Director will work across the MBA Program departments in order to unlock efficiencies and synergies among MBA Admissions, Programs, and Career teams. The Director will be responsible for overseeing and assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time and Flex MBA students.

In addition to their strategy, programmatic, and operations responsibilities, s/he will play an instrumental role in developing and evaluating cocurricular initiatives designed to contribute to the holistic and transformative education of our MBA students. Through oversight, planning, and execution of events and activities, the Director will also support and develop community-building initiatives. S/he will serve as an advisor for 50+ MBA clubs, representing a variety of objectives and interests (e.g. career, affinity groups, regional associations, etc.). The Director will also support and develop programming and initiatives for McDonough’s Leadership Fellows, Consortium Fellows, Forte Fellows, and other affinity groups, which requires event planning, logistical support, financial planning, Career Day support, and DEI expertise. Finally, s/he will serve as an academic advisor for multiple FT and FX cohorts —overall 140-210 students, depending on which program and cohorts they are assigned. All of these experiences have a critical impact on the overall student experience and Georgetown McDonough’s ability to stay competitive in the MBA market. Additional d uties include but are not limited to:

+ Provide strategic oversight and advising for 50+ MBA student organizations, managing operations, annual budgets, and data-driven decision-making

+ Lead and support major co-curricular initiatives and signature events, including but not limited to Orientation, McDonough Cup, Executive Challenge, and KEGS

+ Develop and implement cross-functional initiatives that promote access, transparency, and inclusion (e.g., Membership Access Fund, Social Impact Internship Fund)

+ Design and direct the Leadership Transition Series, fostering leadership development and team effectiveness among all MBA student leaders

+ Represent the MBA Program Office in senior leadership initiatives, advancing institutional strategy, collaboration, and operational excellence

+ Provide academic advising to assigned MBA cohorts, supporting student success and holistic development

Work Interactions

The Director of Strategy & Operations, MBA Programs reports directly to the Assistant Dean of Strategy and Operations, MBA Programs and works closely with the Associate Dean of MBA Programs, the MBA Academics team, and colleagues across the MBA Program Office. The Director collaborates extensively with Georgetown University and McDonough School of Business Finance & Procurement, Human Resources, the McDonough Career Center, MBA Admissions, MSB Facilities, the Global Operations Team, and Student Affairs groups across Georgetown University (e.g., GradGov), as well as external partners such as CampusGroups (HoyaConnect).

The Director interacts regularly with staff, faculty, student leaders, and MBA student organizations, fostering collaboration and alignment across stakeholders to ensure a seamless academic and co-curricular experience. This role directly advances the University’s mission by strengthening the holistic, values-driven development of MBA students—integrating academic excellence, leadership growth, and community engagement to prepare principled leaders for a global business landscape.

The Director will work as part of a team of ten student services professionals dedicated to promoting excellence across all facets of the MBA student experience. This includes overseeing both the academic experience (e.g., curriculum planning, registration, graduation audits) and the co-curricular experience (e.g., student government, clubs, leadership development, celebratory events, graduation). While team members hold primary responsibility for specific portfolios, the structure fosters a collaborative, cross-functional environment where each member can support others’ areas as needed. The Director supervises one full-time staff member and reports to the Assistant Dean of Strategy and Operations.

Requirements and Qualifications

+ Master’s degree required

+ Minimum of 5 years in a student services and/or higher education environment, which may be substituted with experience in a comparable MBA program

+ Computer proficiency is a must – MS office standard software packages, databases, and web

+ Experience in Salesforce, Qualtrics (or other survey tool), data visualization software, and university software (eg. GMS, Banner, Cognos) needed.

+ Must be a multi-tasker, extremely organized, and have the ability to work in a fast paced, dynamic environment.

+ Must be a self-starter

+ Must have strong attention to detail and be able to work under tight deadlines.

+ Must be able to work occasional evenings and weekends

+ Strong interpersonal and problem‑solving skills required

+ Master’s degree preferred in Higher Education Administration or Business Administration

+ Experience in a University setting is preferred.

Work Mode Designation

This position has been designated as Hybrid . Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation .

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

GU is an Equal Opportunity Employer (https://policymanual.hr.georgetown.edu/200-hiring-and-employment/201-equal-employment-opportunity-affirmative-action/) . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law (https://georgetown.box.com/s/jkc3kxwrf56e1n2km0jh1vj09fvanw70) .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .