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Casino Compliance Representative 1 PGCB (Multiple Vacancies)

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Casino Compliance Representative 1 PGCB (Multiple Vacancies)

Salary

$55,436.00 Annually

Location

Centre County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-36897

Department

Gaming Control Board

Division

GB CC Happy Valley

Opening Date

11/19/2025

Closing Date

11/30/2025 11:59 PM Eastern

Job Code

C7084

Position Number

50701335

Union

AFSCME

Bargaining Unit

64

Pay Group

ST06

Bureau / Division Code

00657018

Bureau / Division

Happy Valley Casino

Worksite Address

2877 East College Avenue

City

State College, Pennsylvania

Zip Code

16801

Contact Name

Joseph Bott

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Do you value integrity, tact, and new opportunities? Join the Pennsylvania Gaming Control Board (PGCB or Board) as a Casino Compliance Representative 1 at the Happy Valley Casino. This unique professional and administrative work will utilize your criminal justice, accounting, or gaming related knowledge to monitor licensed gaming operations within the Commonwealth for compliance with law, rules, regulations, policies, and procedures and approved internal controls. Apply now to help ensure the fun of licensed gaming stays safe and responsible with our team!

DESCRIPTION OF WORK

In this position, you will be responsible for monitoring the compliance of licensed gaming industry operations and activities as well as gaming patrons’ conduct for conformance and adherence to laws, rules, regulations, policies, procedures and approved internal controls. Your work will involve observing, gathering, and analyzing information pertaining to gaming operations and activities through interviews, observation of operations, and reviewing reports, databases, and technology. This role utilizes diverse types of electronic and manual recording and information systems monitored or utilized by PGCB in conducting compliance related activities.

You will also prepare reports and communications of findings; conduct or aid patron initiated self-exclusions; and refer or recommend administrative, legal, or criminal actions to other bureaus or offices within the PGCB or Pennsylvania State Police (PSP). Our team will rely on you to interact and collaborate effectively with gaming industry personnel at all levels, gaming patrons, other PGCB personnel, and law enforcement entities. Begin an exciting next chapter in your career and protect public interest by ensuring the integrity of legalized gaming with us!

Work Schedule and Additional Information:

+ Full-time employment, 40 hours per week.

+ Work hours are shift work.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Associate’s Degree in a criminal justice, accounting, or gaming related field;or

+ Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering;or

+ An equivalent combination of experience and training.

Additional Requirements:

+ You must be able to perform essential job functions.

Preferred Qualifications (not required):

+ Two years of experience in incident report writing preferred

Legal Requirements:

+ Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

+ Your application must include aresume.

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you have an Associate’s Degree in a criminal justice, accounting or gaming related field?

+ Yes

+ No

02

Do you have at least two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering?

+ Yes

+ No

03

Do you have knowledge of the laws and regulations governing the gaming industry in Pennsylvania?

+ Yes

+ No

04

Do you have experience working with electronic casino gaming devices, including slot machines?

+ Yes

+ No

05

Do you have incident report writing experience?

+ Yes

+ No

06

Do you have significant customer service experience?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov