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Veterinary Hospital Manager – VCA CAVES (Concord, NH)

Full-Time | Leadership | Specialty & Emergency Hospital

VCA Capital Area Veterinary Emergency & Specialty (CAVES) is seeking a dynamic and experienced **Veterinary Hospital Manager** to join our leadership team in beautiful Concord, New Hampshire. This is a rare opportunity to help lead a thriving 24/7 emergency and specialty hospital committed to delivering exceptional patient care, outstanding client service, and a positive, supportive environment for our veterinary team.

About the Role

As the Hospital Manager, you will be responsible for the overall operational and business leadership of the hospital. You’ll work closely with our Medical Director to support a high-performing culture (70+ associates), ensuring smooth hospital operations, financial health, and an environment that fosters trust, compassion, and clinical excellence.

Key Responsibilities

+ Oversee daily hospital operations and workflow efficiency

+ Lead, coach, and develop a diverse team of veterinary technicians, assistants, receptionists, and supervisors

+ Partner with the Medical Director to support medical team needs and collaboration

+ Manage financial performance, budgeting, payroll, and inventory

+ Maintain high standards of client service and patient care

+ Ensure compliance with hospital policies, safety protocols, and VCA guidelines

+ Support recruitment, onboarding, and retention initiatives

+ Drive a culture of teamwork, accountability, and continuous improvement

What We’re Looking For

+ 3+ years of leadership or management experience (veterinary or medical field preferred)

+ Strong communication, coaching, and conflict-resolution skills

+ Ability to analyze financial data and support business goals

+ Comfort in a fast-paced, high-acuity veterinary hospital setting

+ A leader who is compassionate, organized, solutions-focused, and team-oriented

Why Join VCA CAVES?

+ Work with a highly skilled emergency and specialty team, including surgery, internal medicine, cardiology, emergency & critical care, and more

+ Competitive salary plus bonus potential

+ Comprehensive benefits package: medical/dental/vision, 401(k) with company match, paid time off, CE support, pet care discounts, and more

+ Opportunities for professional growth within VCA’s nationwide network

+ A supportive culture that prioritizes employee well-being, communication, and respect

Location

VCA CAVES is located in **Concord, NH** , a vibrant New England community offering a blend of city amenities and outdoor recreation—close to the mountains, lakes, and seacoast.

Apply Today

If you are a motivated, people-centered leader who thrives in a collaborative and purpose-driven environment, we’d love to hear from you.

Join VCA CAVES and help shape the future of specialty and emergency veterinary care.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com