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Administrative Assistant 5

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Administrative Assistant 5

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

CRT-2025-215006-KW

Department

Culture Rec & Tourism-State Parks

Opening Date

11/19/2025

Closing Date

11/29/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The Office of State Parks (OSP) serves the citizens of Louisiana and visitors by preserving and interpreting natural areas of unique or exceptional scenic value, planning, developing and operating sites that provide outdoor recreation opportunities in natural surroundings, preserving and interpreting historical and scientific sites of statewide importance and administering intergovernmental programs related to outdoor recreation and trails.

The purpose of this position is to perform executive secretarial and administrative functions to include matters of a general and confidential nature. This position will also handle a wide variety of administrative duties and ensure proper procedures are maintained.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Demonstrating Accountability:The ability to accept ownership for your actions, behaviors, performance, and

decisions.

+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.

+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ Managing Ambiguity: The ability to perform as expected with partial information and/or in uncertain circumstances.

+ Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

Minimum Qualifications

Four years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168080) .

Job Duties and Other Information

Job Duties:

+ Acts as HR liaison by handling field staff personnel requests to the appointing authority on a daily basis by documenting requests, securing appropriate signatures, etc.

+ Maintains and consistently updates a spreadsheet of currently employed personnel (300+ classified positions and 80+ part time positions) as well as a vacancy list with a tracking component.

+ Attends trainings/meetings related to HR procedures or documents to remain current on all information and enforce these procedures with field staff.

+ Manages all La carte purchasing for the Administrative Office. Keeps inventory of office supplies and completes necessary documentation for all purchases.

+ Answers multi-line phone and directs calls to appropriate departments. Screens all phone calls daily, providing accurate messages. Responds appropriately to customers regarding inquiries about State Parks, and gives information regarding polices, rules, reservations, etc.

+ Manages customer complaints and concerns. Provides information, follow-up, investigates issues at the parks, and provides to Assistant Secretary.

+ Supervises and regulates the issuance of permits to qualifying veterans, allowing them exemption from paying the day use entrance fee at State Park facilities; averaging 2000 permits issued annually.

+ Retrieves mail and interdepartmental mail daily and distributes accordingly. Prepares outgoing mail daily. Schedules package pickups and processes invoices for services.

+ Manages the calendar for the Deputy Assistant Secretary, scheduling meetings, assisting with administrative tasks, drafting correspondence, managing projects, etc.

+ Serves as point of contact for State Archives to ensure compliance with archive guidelines for retention and disposal of records.

+ Manages, supervises, and establishes procedures for the agency's electronic filing system for agency records, to include batching, sorting, scanning, and filing documents for the agency, requiring long-term retention.

Position-Specific Details:

Appointment Type: Probational, Promotional, Detail to Special Duty, or Job Appointment

Work Schedule: The State Parks Administrative Office is open Monday-Friday, typical office hours are 8am-4:30pm. This position will work full-time hours, 40 hour work week. Schedule includes paid time off for state holidays.

Travel: Position requires occasional travel to state parks and historic sites, statewide, as needed for meetings, training, etc. When travel is required, a state vehicle is provided for employee use while on duty.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

Contact Information:

For further information about this vacancy contact:

Katelyn Wale

Department of Culture, Recreation & Tourism

1051 N 3rd Street

Baton Rouge, LA 70802

Fax: (225) 342-7928

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

+ 1= I have no experience and/or am uncomfortable focusing on customers

+ 2= I have limited experience or require assistance to focus on customers

+ 3= I can focus on customers

+ 4= I can focus on customers and help others improve their ability to focus on customers

02

FC: Explain your rating by providing specific and relevant examples in the box below.

03

MPr: Rate your ability to manage projects based on our definition: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.

+ 1= I have no experience and/or am uncomfortable managing projects

+ 2= I have limited experience or require assistance to manage projects

+ 3= I can manage projects

+ 4= I can manage projects and help others improve their ability to manage projects

04

MPr: Explain your rating by providing specific and relevant examples in the box below.

05

MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

+ 1= I have no experience and/or am uncomfortable managing time.

+ 2= I have limited experience or require assistance to manage time

+ 3= I can manage time

+ 4= I can manage time and help others improve their ability to manage time

06

MT: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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