• Call Center/Front Desk Spanish (9-5)

    LaSante Health Center (Brooklyn, NY)


    Hours: 9-5

     

    Medical Front Desk/Call Center

     

    LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.

    Responsibilities:

    + Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.

    + Record information accurately into ECW

    + Provide assistance and information to enhance patient experience.

    + Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.

    + Assist with additional tasks and projects as directed by supervisor.

    Qualifications:

    + Verbal communication skills

    + Customer service experience

    + Active listening skills

    + Computer literate