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Immigration sponsorship is not available for this position

Responsibilities:

+ Develop RTC-Web Gateway (RWG). Analyze production issues, track and fix issues with the related engineer.

+ Perform RWG security enhancement, failover flow optimization, data channel (UDP) transport initialization on RWG.

+ Troubleshoot customer-reported tickets related to Zoom web client and RWG and analyze root cause and solutions.

+ Participate in the whole development flow of RWG such as design discussions, code reviews, and systematic tests.

+ Own RWG service and release. Lead RWG development, release, deployment, and critical war room customer Support on production.

+ Communicate with DevOps, Project Manager, and cross team for new features and requirements.

+ Enhance the service maturity with the team and manager.

+ Cooperate with the manager for release plan, task status tracking and risk control, code, design, case review, and signoff to keep high quality.

What we're looking for:

Requires a Bachelor's degree in Computer Science, a related field, or a foreign degree equivalent. Must have 5 years of experience in job offered or related occupation. Must have 5 years of experience in the following:

+ Developing in Linux and other OS including CentOS, Ubuntu, Debian, and Fedora;

+ Utilizing Shell in script job, C/C++ for project coding, GDB for troubleshooting, and GCC and Makefile for compiling and building code;

+ Utilizing real-time transmission principles including data protocol RTP and SRTP and session protocol SIP, ICE, and STUN;

+ Utilizing Standard Template Library (STL) and design patterns to achieve efficient programming;

+ Utilizing cURL and WebSocket in network programming;

+ Utilizing multi-threaded programming in cross-thread data process and service performance improvement;

+ Utilizing WebRTC in audio and video transmission;

+ Utilizing Asana for task tracking; and utilizing Atlassian for project management and release.

+ Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel

Zoom Communications, Inc.

#LI-DNI

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Salary Range or On Target Earnings:

Minimum:

$214,530.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.