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Job Description

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri. The Base File Home Loan Specialist is an entry-level position supporting multiple mortgage channels. This role is responsible for reviewing, organizing, and maintaining initial documentation for home loan applications, ensuring accuracy and compliance with lending guidelines. The specialist facilitates efficient processes that support business objectives and customer service standards, starting with basic disclosure tasks and progressing to advanced responsibilities over time.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Associate’s degree or equivalent work experience

Proficiency in Microsoft Office

Previous experience working in mortgage company or bank, title company background preferred