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Summary:

The Compliance Advisory Specialist serves as a key resource for business line advisory support, providing independent subject matter expertise on regulatory requirements and risk mitigation strategies. This is a critical role in ensuring that the bank adheres to federal and state banking regulations, internal policies, and industry best practices.

Specialist: Primary focus is on personal development of skills and acquisition of knowledge to be able to perform the activities of single or multiple functional areas, with supervision.

SR Specialist: Level I expectations with additional focus on increasing amount of production while being independently proficient and competent in multiple functional areas.

This role involves providing guidance to business units, strategic project support, monitoring regulatory changes, execution of compliance risk assessments, and audit and examination support within a second line of defense framework. The ideal candidate is detail-oriented, analytical, and committed to maintaining a strong culture of compliance in a customer-focused community banking environment.

This role reports to the Compliance Advisory Manager, who leads the compliance advisory function for the organization’s core banking and lending businesses.

Key Responsibilities:

+ Regulatory Advisory Support: Independently monitor and interpret regulatory developments; assess applicability of regulations to business practices; advise business units on implementation strategies; influence business-line decision making through qualitative and quantitative research; escalate complex issues and high-risk matters to the Compliance Advisory Manager.

+ Business Line Consultation & Strategic Support: Act as a consultative partner to business lines, providing expert guidance on regulatory expectations and compliance risks; conduct root cause analysis on issues to identify operational and process gaps.

+ Risk Documentation: Assess, interpret, and document business decisions that may introduce compliance or reputational risk, ensuring transparency and accountability.

+ Special Projects & Strategic Initiatives: Lead compliance-related discussions and provide compliance support for new initiatives; advise on cross-functional projects, ensuring regulatory considerations are embedded in planning and execution.

+ Marketing & Communications Review: Review and approve marketing materials and customer communications; provide advisory input on risk mitigation and regulatory alignment.

+ Risk Assessment & Advisory Analysis: Conduct and document compliance risk assessments; identify gaps and recommend mitigation strategies.

+ Fair Treatment & Customer Impact Analysis: Analyze customer experience data and exception reports; identify trends and advise on enhancements to business practices.

Other Duties:

+ Continuously acquires, maintains, and increases knowledge of banking, deposits, and lending-related subject matter/products (including new/emerging product opportunities) and applicable regulatory requirements.

+ Performs assigned operational duties, including some that are complex and require strong analytical skills to complete.

+ Participates in applicable Bank projects, committees and working groups related to Compliance.

+ Assists with resolution of compliance-related consumer complaints and assesses adequacy of resolution.

+ Makes recommendations regarding adequacy and effectiveness of procedures and/or policies, exception reporting systems, loan administration and risk management practices.

+ Assists in preparation for Federal and/or State Regulatory Compliance Examinations and External and Internal Audits.

+ Develops and delivers targeted compliance training to employees on key regulations and internal policies when necessary.

+ Reviews and recommends process improvements to reduce cost, improve efficiency and/or mitigate risk to the bank.

+ Routinely exercises discretion and independent judgment while performing duties.

+ Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.

+ Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook.

+ Maintains strict confidentiality.

+ Performs additional duties as requested.

Qualifications:

+ High School diploma or equivalent required.

+ Bachelor’s Degree or work equivalent preferred.

+ Experience:

+ Specialist: Minimum 3 years of experience in a financial institution, ideally with exposure to regulatory requirements. Working knowledge of key federal banking regulations (e.g., TISA, TILA, EFTA, ECOA, FCRA/FACTA, RESPA, UDAAP). Demonstrates general awareness of how regulations impact banking operations.

+ SR Specialist: Minimum 5 years of experience in compliance, audit, risk management, or regulatory advisory within financial services. Strong, practical understanding of federal banking regulations and their application. Experience with state-specific consumer protection laws is preferred. Able to provide guidance and support on complex regulatory matters. Understanding of regulatory frameworks and second line of defense principles.

+ Knowledge of bank products and services and familiarity with core banking systems and loan origination platforms helpful.

+ Understanding of regulatory frameworks and second line of defense principles.

+ Understanding of federal regulations and state laws applicable to banking operations (TISA; TILA; EFTA; ECOA; FCRA/FACTA; RESPA; UDAAP, etc.). Familiarity with state-specific consumer protection laws preferred.

+ Strong analytical and organizational skills with an ability to interact effectively with all levels of the organization.

+ Committed to providing exceptional customer service.

+ Demonstrated ability to effectively communicate (verbal and written) with all levels of the organization.

+ Proven ability to meet goals, deadlines, and perform in a fast-paced, challenging work environment.

+ Ability to work with little supervision and make independent decisions, research and solve problems, and to manage multiple tasks concurrently and prioritize accordingly.

Physical Demands/Conditions Requirements:

+ General office environment.

+ Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting, and standing required.

Equipment Used:

+ General office equipment.

External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement.

We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.

At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters.

Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.