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All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Shift** : Monday- Friday Fulltime 8:00am-5:00pm

**Job Location** : VIrtual

The role you will contribute:

Responsible for maintaining clinical and business systems to support patient care delivery. This position analyzes business problems and recommends solutions that align with organizational goals. This role collaborates with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. In addition, this position coordinates with physicians and end users to document workflows, perform gap analysis, and develop future workflows during new implementations. Additionally, this role requires effective communication with hospital leadership, clinicians, physicians, and ancillary department staff. Responsibilities for this role include system maintenance, problem analysis, solution recommendation, workflow documentation, and effective communication.

The value you will bring to the team:

+ Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager.

+ Designs, builds, and configures within assigned Epic system modules and supporting third-party applications.

+ Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements.

+ Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.

+ Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.

+ Remains current on industry trends and vendor/application/system updates, ensuring software modifications/upgrades work according to Epic specifications.

+ Follows departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases.

+ Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution.

+ Participates in multiple cross-functional projects, utilizing project planning and coordination procedures, tools, and lean methodologies.

+ Provides guidance and acts as a resource for other analysts, project managers, and consultants.

+ Provides on-call support in a 24/7 production systems environment, acting as the primary support contact for the application's end-users.

+ Other duties as assigned.

+ **Epic Clinical Documentation Preferred**

The expertise and experiences you'll need to succeed:

+ Associate degree Required

+ Epic Certification or ability to complete certification within 3 months of completing classes

+ Advanced knowledge of Microsoft suite of products

+ EMR application/implementation experience.

+ Demonstrated creative problem-solving approach and strong analytical skills

+ Must have strong written and verbal communication skills

+ Work with minimal guidance

+ Rapid learner

+ Knowledge of clinical/technical workflow

Preferred Qualifications:

+ Bachelor's degree Preferred

+ 3 Work Experience Preferred

+ EPIC Credential (EPIC CRED) Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Information Systems

**Organization:** AdventHealth Information Technology

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25045013

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.