• Administrative Assistant - Operations

    Vitra Health (Boston, MA)


    VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for an Administrative Assistant to support our Operations team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today!

     

    VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

    Job Overview:

    The Administrative Assistant role, an in-office full-time position at our Boston location, supports the efficient operation of the Operations' office and departmental functions. Ensuring accuracy, organization, and timely communication. The role requires strong organizational skills, attention to detail, and a commitment to excellent customer service.

     

    This role is a full-time role at 40 hours per week. This position is not remote/hybrid eligible.

    Essential Functions:

    + Respond promptly and professionally to client and internal inquiries.

    + Research and resolve issues using available tools and resources.

    + Collaborate across departments to drive resolutions and process improvements.

    + Support project coordination, data entry, and document management.

    + Assist with project planning, scheduling, and logistics.

    + Maintain project trackers and facilitate stakeholder communication.

    + Develop and update departmental procedures and documentation.

    + Provide general administrative and operational support as needed.

    + Serve as a liaison between internal teams, vendors, and external partners.

    + Manage the procurement and inventory of all giveaway and promotional items for the Operations team.

    + Maintain accurate and up-to-date records of Operations activities and ensure timely reporting of key performance data.

    + Support the Senior Director of Operations with planning and scheduling Operations events.

    + Foster culture of customer service and commitment to quality care.

    + Serve as a brand ambassador for VITRA reflecting our vision, mission, and values.

    + Show genuine interest and compassion and commitment to the diversity of our clients and team members.

    + Other duties as assigned.

    Education, Experience and Licensure Requirements:

    + Fluency in both English and second language strongly preferred.

    + College Degree preferred, High school diploma or GED required.

    + Minimum of 3-5 years of administrative experience required.

    + Strong organizational, multitasking, and problem-solving skills.

    + Excellent written and verbal communication abilities.

    + Experience with administrative coordination preferred.

    + Case management, behavioral health, social services and/or community health worker experience preferred.

    + Strong communication, documentation, and organizational skills are required.

    + Must be solution oriented and be able to multitask.

    Physical and Environmental Demands:

    + Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.

    + Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

    + Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

    Perks and Benefits:

    + Health Insurance with a 75% employer contribution.

    + Dental and Vision Benefits.

    + Supplemental Benefits

    + Life, Accident, Critical Illness and Disability Insurance.

    + 401K with a company match.

    + Accrued Paid-Time-Off.

    + ADP LifeMart Corporate Discounts

    + Competitive Pay Rates.

    + Wellness Benefits.

    + Tuition Reimbursement.

    + Supportive team structure and company culture with a focus on work/life balance.

     

    VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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