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Syracuse, NY, USA | Hourly | 20.50-21.00 per hour | Full Time

Direct Support Professional (DSP) Success Coach

Arc of Onondaga

Full-Time Opportunity Available!

Make a meaningful impact every day by helping others grow. Join Arc of Onondaga as a DSP Success Coach, where your experience and leadership will guide newly hired Direct Support Professionals through the first crucial months of their careers. In this vital role, you will provide hands-on, personalized coaching and on-site training tailored to each staff member's responsibilities, challenges, and work environment.

As a trusted mentor, you will support new DSPs as they build confidence, develop essential skills, and embrace the values of high-quality support. Your work directly strengthens the overall care we provide to individuals with intellectual and developmental disabilities-empowering staff and enhancing lives across our community.

What We Offer:

Generous paid time off, including 12 paid holidays, vacation, sick, and personal days

Flexible work options, with some work-from-home opportunities

Medical, dental, and vision insurance

Employer-funded Health Savings Account (HSA)

401(k) with employer match

Tuition reimbursement

Public Student Loan Forgiveness eligibility

A supportive, family-friendly workplace culture

Professional development and advancement opportunities

Requirements:

Valid NYS Driver's License

High School Diploma or equivalent

Minimum of 2 years of experience as a Direct Support Professional (DSP)

NADSP certification (Level 3 preferred)

Or a combination of education and experience equivalent to the above, as determined by the employer

Ready to Make a Lasting Impact?

Apply today and help us build a more inclusive community-one person at a time!

Arc of Onondaga, a cornerstone of the community since 1951, proudly supports individuals with intellectual and developmental disabilities throughout Onondaga County.

We are an Equal Opportunity Employer.