• Concierge | Full Time

    Omni Hotels (Amelia Island, FL)


    Location

     

    Omni Amelia Island Resort & Spa

     

    At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

     

    Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

    Job Description

    To go above and beyond guests expectations while providing assistance and services for guests in order to ensure pleasurable accommodations.

    Responsibilities

    + To arrange bookings, reconfirmation of airline tickets etc.

    + Be fully acquainted with the different points of interests.

    + Assist in arranging for restaurant reservations and limousines as required by our guests.

    + Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms.

    + Ensure that the public area (lobby) is maintained, clean and tidy by partnering with Housekeeping department.

    + Accept other special duties as required by management.

    + Set up all amenities for guests celebrating special occasions.

    + Set up special packages that include pre-calls from the concierge and specialized amenities.

    + Interact with other departments to ensure that guest’s needs are satisfied.

    + Speak with guests in a friendly, warm manner making them feel welcome to the hotel.

    + Proactively work to seek out ways in which to improve the hotel experience for our guests.

    + Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private cars etc.

    Qualifications

    + Previous luxury hotel experience is required.

    + Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.

    + Ability to stand for the entire scheduled shift.

    + Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.

    + Knowledge of the surrounding area and all of its attractions.

    + Knowledge of Property Management Systems and related computer programs

    + Strong knowledge of Microsoft Office Software.

     

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

     

    Job LocationsUS-FL-Amelia Island

     

    Posted Date1 month ago(10/23/2025 4:24 PM)

     

    Requisition ID 2025-128828

     

    # of Openings 1

     

    Category (Portal Searching) Front Office Operations