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Agency Information Technology Services, Office of

Title Manager Information Technology Services 2 - 9606

Occupational Category I.T. Engineering, Sciences

Salary Grade 29

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $118425 to $145039 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10B Airline Dr., Flr 1

City Albany

State NY

Zip Code 12235

Duties Description Under the direction of Sector B Deputy Commissioner for Technology, this position will provide essential oversight and managerial support for the AGM Business Application Services, which has an Application Developers team, Business Analysis team, and Quality Assurance/Testing team, in support of the Department of Agriculture and Markets (AGM). Specific duties include, but are not limited to:• Work closely with AGM application business owners, users, vendors, and ITS staff from the Sector B, shared services, and enterprise to ensure applications are maintained and enhanced as needed. • Lead the team's participation in the documentation of business and functional requirements and the creation of application design documentation for applications and enhancements. • Develop software solutions to meet business requirements and consult with other staff and users to evaluate the effectiveness of proposed solutions. • Direct, mentor, and coordinate all system development activities of the teams. • Lead system design, system development, database application design, framework design, UI design, coding, unit integration testing, and application deployment using Waterfall and Agile Scrum methodologies. • Develop and maintain detailed technical plans for major areas of responsibility. • Review and resolve incidents, requests and tasks assigned to the team using ITSM/ServiceNow. • Actively manage and support staff in their participation in projects through effective collaboration with program and project managers, proper appropriation of staff to projects, and participation in project meetings. Along with all managers in AGM Business Application Services team, participate in resource allocation management, documentation, and reporting to both Sector B and AGM leadership. • Monitor project and enhancement progress, review major staff initiatives and products, and make recommendations and adjustments as appropriate. • Manage team's participation in Change Management including creation, performance, approval, and closure of change requests using ITSM/ServiceNow. • Participate in all Sector B governance processes, documentation, and meetings including but not limited to AGM Governance, AGM/ITS Monthly status, Sector B IT Review Board (CITRB), CAR reports, and Sector B Architecture Review Board (CARB). • Foster a positive and collaborative work environment within the IT department and promote a culture of continuous learning and development.• Perform full range of supervisory duties.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG29/M3, OR in a position at the SG27/M2 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade. Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.