• Vertical Manager-Sage Intacct

    Sage (Beaverton, OR)


    Vertical Manager-Sage Intacct

    Job Description:

    As our Vertical Manager in Sage Intacct’s Customer Success Department, every day, you will lead a team of Customer Account Managers (CAMs) primarily focused on our General Business and Hospitality verticals. You will work closely with the CAMs to achieve their renewal, upsell, and account management quota goals. The ideal candidate will bring industry expertise, sales management experience, and a solution-oriented mindset to drive Account Managers' success and enhance customer satisfaction. You will be vital to Sage Intacct’s growth as a market leader in On-Demand Financial Management solutions.

     

    To thrive in this role, you will build a cohesive team that reflects Sage Intacct’s customer-centric approach to account management. You will establish and maintain forecasts for renewals and add-ons, collaborate with Product Management and Marketing to develop vertical-specific strategies, and support the VP of Customer Success in creating scalable communication plans.

     

    *This is a hybrid environment that will report in either our San Jose, Austin, Portland, or Atlanta office*

    Key Responsibilities:

    • Build and develop a successful and cohesive quota-carrying team of 6-8 CAMs.

    • Act as an escalation point for critical accounts and ensure successful quota outcomes.

    • Provide the VP with weekly forecast metrics on renewals and add-on opportunities.

    • Manage customer calls to action and health scorecards, tracking progress.

    • Participate in product demos and discovery sessions as needed by CAMs.

    • Create and manage quarterly objectives for CAMs, supporting business analysis and growth.

    •𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

    • Strong expertise in Sage Intacct and experience across multiple departments (Marketing, Support, Product Management, etc.).

    • Experience engaging with C-level executives and building relationships.

    • Excellent interpersonal skills with the ability to adapt to different situations and personalities.

    • Strong communication skills, including hosting webinars or leading meetings.

    • Minimum 5+ years of business experience and preferred experience managing a quota-based sales team.

     

    Perks? We have plenty.

     

    • Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).

    • Comprehensive health, dental, and vision coverage.

    • 401(k) retirement match (100% matching up to 4%).

    • 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).

    • 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.

    • 5 days paid yearly to volunteer (through Sage Foundation).

    • $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.

    • Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).

    • Library of on-demand career development options and ongoing training offerings.

    What it’s like to work at Sage:

    Careers homepage -https://www.sage.com/en-us/company/careers/

     

    Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm

     

    LinkedIn page -https://www.linkedin.com/company/sage-software

    #LI-MB2

    Function:

    Sales

    Country:

    United States

    Office Location:

    Austin;Atlanta;San Jose;Beaverton

    Work Place type:

    Hybrid

     

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    Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

     

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    We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

     

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    Equal Employment Opportunity (EEO)

     

    Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

     

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.