• Gift Shop Manager - Potawatomi Inn

    State of Indiana (Angola, IN)


    Gift Shop Manager - Potawatomi Inn

     

    Date Posted: Nov 20, 2025

     

    Requisition ID: 468481

    Location:

    Angola, IN, US, 46703

     

    Work for Indiana

     

    Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

    About the State Park Inns:

    The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!

     

    The historic Potawatomi Inn, located within Pokagon State Park, sits along the shore of one of Indiana’s largest lakes, Lake James, in Angola, Indiana. The inn features 126 guest rooms, 12 cabins, two onsite restaurants (Lakeview Restaurant and the Courtyard Café), an indoor pool, and 10,000 square feet of banquet/conference space.

    Role Overview:

    Responsible for the purchasing, receiving, storage, and display of merchandise in the gift shop. Must be able to build business through product selections, consistent quality and presentation. Accountable for cost controls of sales. Must be able to hire, train, and motivate competent staff. Must be able to communicate effectively with other Departmental Managers and subordinates.

    Salary Statement:

    The hourly rate for this position is $18.10 but may be commensurate with education or work experience.

    Job Duties:

    + Ordering high quality products that relate to our mission, as needed, through approved vendors to maintain an adequate par level for forecasted business.

    + Implement and maintain proper receiving and storage procedures.

    + Able to build product displays that maximize product sales while telling a story.

    + Responsible for implementing procedures to maintain proper cleanliness and sanitation.

    + Maintains product cost and labor cost at agreed upon levels.

    + Assist customers and guests in selection and purchase of items from the gift shop for 100% guest satisfaction.

    + Adhere to established cash control policies.

    + Check in orders and confirm amounts according to the packing slips.

    + Always maintain a clean and orderly gift shop by rearranging stock as necessary.

    + Maintain a positive attitude when around guests and co-workers.

    + Coordinate the bi-annual inventory of gift shop.

    + Perform month spot inventories of certain product categories.

    + Knowledgeable about the hotel, park and surrounding area.

    + Respond to guest inquiries in a professional and timely manner.

    + Utilize training guides to ensure high standards and efficiency.

    + Recruit, select, hire, train, and develop competent personnel.

    + Develop strategy to meet sales objectives.

    + Interact with other hotel personnel to meet objectives of the gift shop department.

    + Attends weekly/monthly staff meetings.

    + Pursue new revenue opportunities.

    + Organize data to determine trends and opportunities for improvement.

    + Involvement in national, regional, and local associations.

    Job Requirements:

    + Graduate of a college or university, or equivalent work experience

    + Minimum of 2 years’ experience in a similar roll in a high-volume retail outlet

    + Above average interpersonal skills

    + Strong planning and organizational abilities

    + Must be able to lift in excess of 30 pounds while twisting and walking

    + Able to work for extended periods of time standing/moving

    Benefits of Employment with the State of Indiana:

    The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

    + Three (3) medical plan options (including RX coverage) as well as vision and dental plans

    + Wellness Rewards Program: Complete wellness activities to earn gift card rewards

    + Health savings account, which includes bi-weekly state contribution

    + Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

    + Two (2) fully-funded pension plan options

    + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

    + 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

    + Up to 15 hours of paid community service leave

    + Combined 180 hours of paid vacation, personal, and sick leave time off

    + 9 paid holidays/special event days

    + Education Reimbursement Program

    + Group life insurance

    + Referral Bonus program

    + Employee assistance program that allows for covered behavioral health visits

    + Qualified employer for the Public Service Loan Forgiveness Program

    + Free Parking for most positions

    + Free LinkedIn Learning access

    Equal Employment Opportunity:

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

     

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