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Description We are looking for a motivated and detail-oriented Branch/Retail Banking Clerk to join our team in Reno, Nevada. In this role, you will be responsible for delivering exceptional service to our members, assisting them with financial transactions, and ensuring adherence to banking policies and compliance standards. This contract-to-permanent opportunity offers an excellent chance to grow within a dynamic and collaborative environment.

Responsibilities:

• Provide exceptional service to members by handling financial transactions with accuracy and professionalism.

• Educate members about credit union products and services, including insurance offerings, and actively promote these solutions.

• Achieve monthly loan and product sales goals as established by management, ensuring consistent performance.

• Maintain a deep understanding of lending policies and procedures to effectively assist members with loan applications and inquiries.

• Process loan applications promptly, ensuring data entry and follow-through within the required timeframe.

• Collaborate with team members to support business development initiatives and branch goals.

• Address member inquiries and resolve complaints by providing clear guidance or escalating to appropriate personnel.

• Open new accounts and manage existing accounts, ensuring all necessary documentation is completed.

• Ensure compliance with banking regulations, including the Bank Secrecy Act, Patriot Act, and other relevant policies.

• Conduct routine account maintenance tasks, such as transfers, withdrawals, and card issuance, while adhering to established protocols. Requirements • Minimum of 2-3 years of experience in a financial or lending institution.

• Strong knowledge of lending fundamentals, policies, and procedures.

• Proven ability to work in a fast-paced, goal-oriented environment.

• Proficiency in analyzing financial information and maintaining sales tracking reports.

• Excellent computer literacy, organizational skills, and adaptability to meet daily branch needs.

• Detail-oriented approach with a commitment to delivering high-quality service.

• Ability to handle multiple tasks efficiently while maintaining attention to detail.

• Familiarity with banking compliance standards and regulations is essential.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .