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Administrative Assistant I

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Administrative Assistant I

Salary

$20.37 Hourly

Location

Asheville, NC

Job Type

Full Time

Job Number

2025-01759

Department

Legal

Division

Legal Services

Opening Date

11/20/2025

Closing Date

12/4/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Summary

About our opportunity:

The City of Asheville is currently looking to hire a full-time, non-exempt Administrative Assistant within the Legal Department. Work in the City’s Legal Department is often characterized by its variety, complexity and confidential nature and requires discretion, independent judgement, and organizational and analytical ability.

Typical work hours will be Monday-Friday, 8:30-5:00; occasional evening and weekend hours may be required.

Essential Duties and Responsibilities

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Processes a variety of documentation associated with department/division operations within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; and files, maintains, and stores

hardcopy records.

Performs customer service functions: provides routine information/assistance regarding department/division services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints; and initiates problem resolution.

Performs data entry functions by keying data into computer system; enters, retrieves, reviews, or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; and develops databases and computerized reports.

Receives moneys in payment of various fees/services; records transactions and issues receipts; balances cash drawer; and forwards revenues as appropriate.

Processes incoming/outgoing mail: sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; and processes bulk mailing projects.

Performs related clerical support: types and sends email messages and screens incoming email messages; and copies and distributes forms, reports, correspondence, and other documentation.

Communicates with supervisor, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Education and Experience

Minimum Qualifications:

High school diploma or GED required; supplemented by one year of experience in customer service, clerical work, or administrative support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must hold an existing commission as a North Carolina Notary Public or be able to meet North Carolina's eligibility requirements to become a Notary Public.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA Compliance:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com .

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.

The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .

01

Select your highest level of education:

+ High School/GED

+ Associates Degree

+ Bachelors Degree

+ Masters Degree

+ Doctorate

02

How many years of relevant experience do you have in Office Administration?

+ Less than 1 year

+ 1 - 3 years

+ 3 - 5 years

+ 5 - 10 years

+ 10 or more years

03

Do you have experience working in a Law firm or legal setting?

+ No

+ Yes

04

What level of experience do you consider yourself having with regards to Office Software tools (i.e. Google Suite, Microsoft, etc.)?

+ None

+ Beginner

+ Intermediate

+ Expert

05

Please clarify your experience and with which products.

06

How comfortable are you dealing with the Public via phone and in person?

+ Not preferred

+ Somewhat comfortable

+ Very comfortable

Required Question

Employer

City of Asheville

Address

City of Asheville PO Box 7148 Asheville, North Carolina, 28802

Phone

828-259-5690 - Apply Online! - EOE

Website

http://www.ashevillenc.gov/jobs