• Manager, Transportation - ElderONE

    Rochester Regional Health (Rochester, NY)


    Job Title: Manager, Transportation - ElderONE Department: ElderONE TransportationLocation: 2066 Hudson AveHours Per Week: 40Schedule: 8a-4:30p

    SUMMARY:

    This position supports the strategic and operational leadership of ElderONE’s transportation services. The role manages day-to-day transportation operations, oversees vendor performance, ensures compliance with safety and regulatory standards, and supports long-term planning initiatives. This is a key role in ensuring reliable, safe, and participant-centered transportation services.

    RESPONSIBILITIES:

    + Oversee daily transportation operations, including scheduling, routing, vendor coordination, compliance, safety protocols, and issue resolution.

    + Monitor vendor performance and KPIs, maintain documentation and reports, and escalate concerns or incidents to senior leadership as needed.

    + Supervise and support internal staff and vendor personnel through training, onboarding, performance feedback, and continuous quality improvement efforts.

    + Collaborate with leadership on long-term planning, audits, technology upgrades, and cross-functional projects to enhance service delivery and participant satisfaction.

    REQUIRED QUALIFICATIONS:

    + Associate degree or 3 years of verifiable experience in transportation or logistics

    + Valid Commercial Driver’s License (CDL)

    + Current Department of Transportation (DOT) Medical Examiner’s Certificate (MEC physical)

    PREFERRED QUALIFICATIONS:

    + Experience in transportation or logistics within healthcare or senior services

    + Experience working with a frail and elderly adult population, preferably in a nursing home, adult day care, home care or PACE setting

    + Strong knowledge of transportation compliance standards, DOT/CDL regulations, and healthcare transportation standards

    + Strong organizational, communication, and problem-solving skills

    + Experience working with third-party vendors and managing service delivery

    + Experience with trip scheduling software

    EDUCATION:

    LICENSES / CERTIFICATIONS:

    PHYSICAL REQUIREMENTS:

    S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

     

    For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

     

    Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

    PAY RANGE:

    $62,500.00 - $75,000.00

    CITY:

    Rochester

    POSTAL CODE:

    14617

     

    The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

     

    Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.