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Job Description

The Program Coordinator II is responsible for providing administrative, operational and programmatic support services to an assigned program area. The Program Coordinator is knowledgeable about institutional and program policies and procedures and provides support to a large or complex program or to multiple smaller programs. (A Program provides a specific service or carries out specific activities as a separate entity or as a component program within a department, but is not a department itself.)

The OnCore Program Coordinator is responsible for providing administrative, operational and programmatic support services for the Clinical Trials Management System, OnCore and any other supported applications managed through the Office of Research Services - OnCore Central Team. This individual works closely with investigators and other study team members to collect and verify clinical research protocol and accrual data. The Program Coordinator will be knowledgeable about institutional and program policies and procedures related to clinical trials/clinical research and will assist the OnCore Program Manager in the execution of project duties as assigned.

Qualifications

+ Bachelor's Degree preferred; an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job.

+ 3+ years of experience coordinating and administering program activities for assigned area; two years' experience in the field of research is preferred

+ Knowledge of IRB and clinical research is preferred

+ Requires strong analytical, communication, technical teamwork and interpersonal skills.

+ Able to foster working relationships with the team and departments

+ Excellent interpersonal skills

+ Exceptional attention to detail and accuracy

+ Excellent presentation skills

+ Creative problem-solving skills; ability to navigate through ambiguous situations

Responsibilities

+ Assist in project coordination activities by monitoring task lists and timelines and maintaining documentation of project activity as assigned by the OnCore Program Manager.

+ Facilitate the activation of new protocols in OnCore for non-cancer related protocols across the Health System

+ Maintains liaison with staff in other departments to coordinate program activities and training; to accomplish program objectives

+ Follow up and track expirations and closures of protocols and assist research teams in close out procedures within the CTMS.

+ Provide support and coordinate the entry of new patients onto protocols by communicating data entry needs and responsibilities to research teams entering data into the OnCore CTMS.

+ Ensure data is collected and maintained per minimum footprint requirements; perform periodic validations with study teams.

+ Verify that data is submitted with all required protocol and subject information.

+ Analyze and review data in the OnCore CTMS for accuracy, completeness, and compliance with ORS and MSHS policies.

+ Validate the integrity of all data by reviewing monthly quality assurance reports and facilitate timely resolution of issues.

+ Prepares reports and metrics for presentations and to assess overall programeffectiveness.

+ Assists in the planning, communication and coordination of community forums, training workshops, and open office hours.

+ Presents OnCore CTMS to new and existing study teams during virtual and in person meetings.

+ Recommends new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.

+ Participate in OnCore/Payments Service Desk ticket resolution tasks.

+ Maintains working relationships with study teams

+ Maintain exceptional familiarity and performs OnCore data entry duties as assigned.

+ Performs additional duties as assigned or requested.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $74250 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.