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Job Title: Quality Assurance Associate

Type: Direct Hire

Hours: 9am-5pm

Requirements:

+ 1–3 years of Quality Assurance experience in the food, dietary supplement, or nutraceutical industry.

+ Knowledge of FDA food regulations, HACCP, and HARPC

+ Strong skills in managing technical and controlled documentation.

+ Excellent communication skills, including handling client-facing QA documentation.

+ Proficiency in Microsoft Office and ability to learn new systems like Compliance Quest or Salesforce.

+ Understanding of food or ingredient specifications, including assays, contaminants, allergens, GMOs, and flow charts

+ Ability to interpret Certificates of Analysis (CoAs) and regulatory documents

+ Familiarity with FDA guidelines and industry standards for testing and compliance

+ Knowledge of supplier and product approval processes

+ Strong communication skills across departments (Sales, QA, Regulatory, Customer Service)

+ Ability to explain technical issues to both technical and non-technical audiences

+ Skilled at coordinating and engaging with internal and external stakeholders

+ Align customer needs with internal quality standards

+ Balance customer satisfaction with regulatory and safety compliance

+ Manage risk in product testing, supplier validation, and release decisions

+ Knowledge of internal release procedures and documentation standards

+ Ability to follow or develop fast-track processes while maintaining compliance

The Quality Assurance Associate will support quality and regulatory functions by coordinating technical documentation and managing sampling activities (non-lab). This associate-level role is ideal for individuals with 1–3 years of QA experience in the food, dietary ingredient, or nutraceutical industry. The successful candidate will be detail-oriented, comfortable working across teams, and interested in contributing to high-quality compliance processes.

Responsibilities:

+ Coordinate and manage Controlled Documents (CDs) and other technical documentation.

+ Handle non-lab product sampling, including coordination, receipt, storage, and dispatch with required paperwork.

+ Assist in maintaining and uploading QA documentation in the Compliance Quest system.

+ Respond to client and internal inquiries regarding product and facility documentation.

+ Cross-check specifications for alignment with customer requirements.

+ Support broader QA initiatives and projects as directed by the Associate Director, Quality.

BENEFITS

+ Health, Dental, and Vision coverage starting Day 1

+ 401(k) with employee contributions

+ Profit-sharing eligibility after 6 months

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.