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Job Descriptions:

Worldwide Foundation for Credit Unions / Global Women’s Leadership Network:

The Worldwide Foundation for Credit Unions (WFCU) serves as a strategic partner of the World Council of Credit Unions, advancing the global credit union movement through philanthropy, engagement, and

Impact.

WFCU is a separate 501c3 established to advance the shared vision of expanding financial inclusion and providing leadership development programs that promote a vibrant and growing global credit union system. WFCU advances global credit union impact through women’s empowerment, youth leadership, disaster relief, professional upskilling and cross-border collaboration.

Global Women’s Leadership Network (GWLN) is a program under WFCU focused on the advancement of women in leadership in credit unions/financial cooperatives worldwide. GWLN focuses on elevating women in credit union leadership, addressing the inequality gaps for women, growing the pipeline of leaders and engaging the industry to address issues that are locally, nationally and globally impacting women.

PRIMARY PURPOSE:

The GWLN Membership Coordinator position is responsible for providing membership support services to WFCU’s signature programs: GWLN, World Young Credit Union Professionals Network (WYCUP) and the Global Development Education program (Global DE), transforming them from engagement channels into integrated leadership pipelines for the global cooperative movement.

The role is responsible for:

+ Managing, supporting and growing the GWLN membership base and greater communities (domestically and internationally)

+ Collaborating with key GWLN constituents to manage and grow GWLN localized communities known as Sister Societies

+ Supporting the WYCUP and Global DE Director to best serve these program audiences

+ Providing administrative support to WFCU team

PRIMARY RESPONSIBILITIES:

Global Women’s Leadership Network

GWLN Membership and Sister Societies Coordination (65% of role)

+ Support GWLN Director for overall membership coordination, virtual and in person events

+ Develop and implement strategies to retain and recruit new members

+ Manage GWLN inbox, field member and Sister Society inquiries

+ Maintain membership and Sister Society database records (internal CRM and Salesforce)

+ Generate membership reports and deliver analytics for key stakeholders

+ Organize, implement and support the network in establishing new Sister Societies, domestically and internationally

+ Update and distribute Sister Society resource materials annually

WYCUP and Global DE

WYCUP and Global DE Coordination Support (25% of role)

+ Support WYCUP and Global DE Director for overall coordination

+ Provide support for virtual and in person events

Worldwide Foundation for Credit Unions (10% of role)

Engagements and Events

+ Provide administrative and logistical support to WFCU team for in person events, activities and engagement experiences (domestic and international), as needed

Personal Development

+ Identifies and participates in one (1) credit union development opportunity each year that connects back to purpose of the WOCCU/WFCU mission.

Required Experience:

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

+ Collaboration

Working professionally together with colleagues to create a more meaningful an enjoyable environment. Taking ownership for individual and collaborative work.

+ People Development

Seeks one’s own professional development. Learn from mistakes. Learn from the expertise of others, and develop own skills, responsibilities, and relationships. Accept stretch assignments and challenging opportunities, even when in unfamiliar territory, to better understand the organization.

+ Compliance

Adherence to World Council/Worldwide Foundation for Credit Unions policies and procedures.

+ Stewardship

Responsible use of Worldwide Foundation for Credit Unions financial, human, and technical resources.

+ Respect

Treatment of others in a positive and considerate manner.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: An Associate or Bachelor’s degree in business management, communications, or a related field or 3-5 years of equivalent experience. Experience in financial services or credit unions a plus. Experience in non-profits a plus. Experience in membership management in a service-oriented industry is a plus.

+ Ability to lead projects, meetings and to work well with diverse teams

+ Strong attention to detail

+ Ability to think critically and communicate succinctly

+ Able to prioritize, manage and handle multiple projects and deadlines

+ Ability to be positive, self-motivated and a reliable team member

Language Skills: Fluency in English is required. Bilingual skills not required but a plus.

Mathematic Skills: Advanced skills not required.

Reasoning Skills: Ability to deal with conflicting priorities to deliver work that aligns to the organization’s purpose and vision.

Computer Skills: Proficient in MS Office suite. Database software and contact management system experience is desirable.

WORK ENVIRONMENT: The environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job in a traditional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit and is occasionally required to: stand, walk, handle, reach outward and above shoulder, climb, crawl, kneel or squat and bend. The employee must occasionally lift 20 pounds and occasionally push/pull 20 pounds.

CERTIFICATES AND LICENSES: None.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

TRAVEL: Five to ten days of travel is anticipated to support specific GWLN annual events (domestic and international). A valid passport is required.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary. This is a remote position, however, the incumbent must reside in the Madison, WI surrounding area.

Keyword: GWLN Membership Coordinator

From: World Council of Credit Unions