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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Clinical Liaison is primarily responsible for the referral development activity associated with Acute Rehabilitation Units and other outpatient service lines. Acts as a liaison between internal and external referral sources, and internal operations. The liaison will participate in community and corporate events and reflects the organization's mission, core values and ethics . The Clinical Liaison is responsible for establishing relationships with physicians, payers, and other referral sources. This position will ensure appropriate patient placement through clinical assessments and screening in conjunction with the internal team.

Essential Job Functions

+ Responsible for identifying and qualifying new business development opportunities and overseeing the capture management and proposal development processes.

+ Conducts sales calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.

+ Follows-up on internal and external problems as related to the referral and admission process to ensure rapid solutions. Maintain knowledge of and effectively promotes programs and internal resources.

+ Assists with updating, revising, formulating related policies and procedures with assistance from Facility Administrator/Program Director as appropriate.

+ Functions as a resource for and provides team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.

+ Schedules and conduct presentations and tours of the the acute rehabilitation unit to referral sources, professionals and family members. Ensure consistent marketing of the unit in the community.

+ Works directly with the unit Medical Director on the admission of patients. Completes detailed Pre-Admission Screens, according to facility policies and procedures and payer requirements.

+ Collaborates with the interdisciplinary team to ensure excellent coordination of care from admission to discharge.

+ Provides patient updates to physicians, payers, case managers, social workers and other relevant persons.

+ Reviews patient medical charts and understands pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and has a general medical knowledge of the patient.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Basic Life Support (BLS), American Heart Association (AHA) (required)

Education

Bachelor, Science of Nursing (BSN), Social Work (BSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (required)

Masters, Science of Nursing (MSN), Social Work (MSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (preferred)

For RSFH: Graduate from accredited institution for PTA, COTA, or Recreation Therapy

Work Experience

3 years' experience in an acute rehabilitation setting (required)

Training

Uniform Data Systems (UDS) (preferred)

Electronic Health Record (EHR), Epic (preferred)

Language

None

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

+ Tuition assistance, professional development and continuing education support

_Benefits may vary based on the market and employment status._

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]