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68064808 - OPERATIONS ANALYST II

Date: Nov 20, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 865657

Agency: Agency for Health Care Administration

Working Title: 68064808 - OPERATIONS ANALYST II

Position Number: 68064808

Salary: $1,396.82 - $1,804.33 Biweekly

Posting Closing Date: 12/04/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Agency Overview:

The Agency for Health Care Administration is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Secretary Shevaun L. Harris, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

The Agency for Health Care Administration is seeking a qualified candidate for the position of Operations Analyst II within the Division of Information Technology (IT).

This position reports directly to the Info Tech Business Consultant Manager and assists with the administrative operations of the Division.

The incumbent will support the administrative human resources and procurement needs of IT staff, staff of the Agency, and the customers of the Agency.

This is a highly responsible professional Career Service position with administrative responsibilities within the Division of IT.

This position reports directly to the Information Technology Business Consultant position who oversees the administrative operations of the Division.

Duties & Responsibilities:

Participates in activities related to the development of the IT budget and surplus/deficit reports.

Duties include ensuring accurate data is maintained, management reports are available, and keeping the spending current.

Performs Agency IT procurement activities, including computer-related and software purchases, contracted services, and travel requests/reimbursement.

Assists with personnel-related activities for the Division, as needed.

The incumbent collaborates with other IT supervisors to obtain the necessary information and data to perform IT Administrative duties.

Assists the IT Division Director with reviews, analysis, and research regarding legislative issues and prepares an analysis of the projected effect of any proposed legislation or action on IT budget impacts.

Prepares/approves purchase requisitions in the state purchasing system MyFloridaMarketPlace Ariba on Demand (AOD).

Acts as a liaison with Support Services - Procurement and Financial Services.

Establish purchase orders and contract management files.

Maintains appropriate documentation for purchase orders, contract agreements, receiving reports, and approvals for payment.

Responsible for their employees' state IT purchasing card and processes transactions against related pre-approved charges through the state purchasing card bank portal.

Maintains appropriate documentation related to their employee state purchasing card for post-audit and reconciliation.

Assists the Property Custodian for the Division of Information Technology.

Duties include processing transfer & surplus forms and property ID memos as needed, and completing the Inventory Reconciliation for the Division on an annual basis.

Assists in the maintenance of tasks assigned to the Division of IT through the AHCA CorrFlow system.

Performs general administrative duties to include: research and report information to management as requested, assist visitors, answer and route phone calls, scheduling meetings, distribute mail, and receive packages.

This position has been identified as mission-essential.

The incumbent in this position may be required to work during the weekend or on holidays.

In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency.

Emergency work may involve the incumbent working in another county or staffing location to assist other State Agencies with emergency work.

Emergency duties may include, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Performs other duties as requested.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage) to eligible employees

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• State of Florida retirement options, including employer contributions

• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

• Ability to earn up to 104 hours of sick leave annually

• Nine paid holidays and 1 personal holiday each year

• Opportunities for career advancement

• Tuition waivers (accepted by major Florida Colleges/universities)

• Student loan forgiveness opportunities (eligibility required)

• Training opportunities

• Flexible Spending Accounts

• Shared Savings Program for select medical services

• Lower copays for prescription drugs

• Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

To be considered for the position all applicants must:

Submit a complete and accurate applicant profile and/or resume necessary for qualifying, such as dates of service, reason for leaving, etc.

In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on your applicant profile and/or resume (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained.

Support of knowledge, skills, and abilities should be demonstrated on the applicant profile and/or resume, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Applicants who do not provide all information necessary to qualify, will not be considered for this position.

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the Federal Bureau of Investigation.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of administrative, clerical procedures and systems such as word processing and file management.

Proficient with computers and office equipment.

Skilled in using Microsoft Office products.

Ability to document work assignments.

Ability to prepare correspondence and administrative reports.

Ability to work independently.

Ability to plan, organize, and coordinate work assignments.

Ability to maintain accuracy and attention to detail when completing assignments.

Ability to communicate effectively verbally and in writing, including writing and preparing memorandums, letters, and other official correspondence.

Ability to establish and maintain effective working relationships with others.

Knowledge of the State of Florida purchasing system Ariba on Demand (AOD).

Knowledge of State of Florida Human Resource information system People First.

Ability to lift and move boxes up to 10 lbs. with or without assistance.

MINIMUM QUALIFICATIONS REQUIREMENTS

Three (3) years of proven work experience in an administrative role.

This position requires that you obtain a Florida Certified Contract Manager (FCCM) certification within one (1) year of hire.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

Florida Certified Contract Manager - Florida Statute 287.057(15), must obtain certification within one (1) year of hire.

CONTACT: DIANA MEDEROS 850-412-4814

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32308

Nearest Major Market:Tallahassee