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Overview

Starting Rate: $22/hour

The Data Entry Payment specialist assists with payment intake and post payments reconciliation processes. They manually and electronically process and post a high volume of payer remittance while updating account adjustments and keeping records of account standings.

Minimum Education Required

High School Diploma/GED

Additional Shift Details

This position will be based out of Franklin and Framingham

There is potential to shift to a hybrid model after 90 days at managers discretion

Responsibilities

+ Accept payments and process billing statements.

+ Track payment deposits from clients and insurance reconciling details.

+ Prepare Payment batches.

+ Assess explanation of benefits (EOBs) from insurance companies.

+ Keep accurate billing records and report any discrepancies to supervisor.

+ Perform insurance verifications for new and ongoing clients insuring that all necessary forms and documents have been completed for billing process.

+ Submit necessary documentation to insurance carriers for reimbursement as needed.

+ Prepare all documentation for recording and submitting third party claims.

+ Follow up and resolve issues regarding claim denials.

+ Perform collection activities that may include, client and insurance phone calls.

+ Monitor current insurance requirements, regulations, and maintain updated library.

Qualifications

+ Must have a high school diploma and 1-3 years cash management experience.

+ Preferred at least one year experience in third party billing, knowledge of insurance carrier regulations, policies and procedures, collections and overall accounts receivable management.

+ 1 – 3 years cash management experience.

+ Knowledge of billing software, and third party EOB and reimbursement procedures.

+ Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.

+ Ability to process high volume of work.

+ Keen attention to detail.

+ High energy level, superior interpersonal skills and ability to function in a team atmosphere.

+ Must have excellent communication skills both verbal and written.

+ Ability multitask in a busy office environment.

_Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience._

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**Job Locations** _US-MA-Framingham_

**Minimum Education Required** _High School Diploma/GED_

**Job ID** _2025-12471_

**Organization** _Advocates_

**Type** _Regular Full-Time_

**Number of Hours Per Week** _40_

**Business Unit** _Children's Services_