• Field Operations Manager

    Insight Global (Plano, TX)


    Job Description

    Insight Global is assisting a client in identifying a Field Operations Manager to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It’s ideal for someone who enjoys being in the thick of operations – coordinating resources, solving real-time problems, and building scalable systems from the ground up.

    Responsibilities:

    - Coordinate daily scheduling and deployment of tower crews across multiple regions

     

    - Oversee subcontractor performance, onboarding, and compliance

     

    - Manage logistics including tools, travel, timelines, and field escalations

     

    - Build and implement SOPs, safety protocols, KPIs, and reporting dashboards

     

    - Act as the primary point of contact between crew leads, operations staff, and executive leadership

     

    - Track vendor accountability and support the integration of scheduling and workforce systems

     

    - Lead weekly operations calls and resolve performance issues in collaboration with HR and Finance

     

    - Propose improvements to operational structure as the company scales

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 5+ years in telecom, tower services, field ops, or infrastructure deployment

     

    - Experience managing crews, vendors, or subcontractors

     

    - Demonstrated ability to lead field operations at scale and drive accountability

     

    - Hands-on leadership style with a builder mentality

     

    - Ability to read and interpret, Construction Drawings, MOP’s, and Structural analyses

     

    - Familiarity with 5G/4G/LTE technologies - Experience with Ericsson, AT&T, or similar tower ecosystem players

     

    - Familiarity with AI-supported scheduling tools or workforce platforms

     

    - Military logistics or multi-site field rollout experience