-
Business Operations Analyst
- Insight Global (Phoenix, AZ)
-
Job Description
Summary
This role blends operations planning, project management, and data analysis to drive on-time delivery, optimize resources, and improve supply chain performance.
The successful candidate combines analytical rigor with cross-functional leadership—driving alignment across Operations, Supply Chain, and Project Management to enable predictable, efficient, and data-driven execution.
Key Responsibilities:
Production Planning & Scheduling
• Translate customer demand, backlog, and forecast signals and execute on order fulfillment
• Continuously monitor plan adherence, identify gaps, and drive recovery plans to meet delivery targets.
Project & Program Management
• Act as a cross-functional project manager for escalations, recovery initiatives and drive corrective action cross functionally
• Lead coordination meetings between manufacturing, supply chain, planning and Spares Ops teams
• Develop and maintain project timelines, action trackers, and risk mitigation plans including the maintenance of project expectations within the Spares Enterprise
Data Analysis & Reporting
• Use data-driven insights to optimize order fulfillment and on time delivery Build or facilitate development of dashboards or reports (e.g. Excel, Power BI) to monitor key metrics. Partner with programmers and analytics team for more complex and longer term asks. Work with functional SMEs as needed to convey business need.
• Identify and detect upstream deviations and defects that negatively impact the order fulfillment process Perform root-cause analysis and propose and execute on measurable corrective actions.
• Leverage ERP (SAP) and planning tools to analyze demand/supply trends, simulate scenarios, and support decision-making Partner with analytics teams to automate planning reports and enhance forecast visibility
Success Factors:
Generate requirements (e.g. tools, business process) and execute on the implementation of an active management structure and process controls Operates with a project manager mindset—drives accountability, clarity, and measurable progress.
Uses data as a decision tool, not just a report—translates analysis into operational improvements Thrives in a high-mix, dynamic environment and can pivot plans quickly when business priorities shift.
Influences across functions and levels with confidence, clarity, and data credibility. Escalates within the Lam Management System as needed.
Passionate about operational excellence and continuous improvement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• High School Diploma (or equivalent)
• Bachelor's degree in Supply Chain Management, Operations, Industrial Engineering, Business, or related field a plus
• Experience in planning, procurement, spares operations or project management
• Semiconductor equipment manufacturing or high-tech hardware experience a plus
• Job will be Onsite Flex.
• Hybrid role requires both in person and remote
• Willing to work Dayshift Sundays-Thursdays or Tuesdays-Saturdays and Holidays is a plus • Proficient in ERP/MRP systems (SAP preferred) Advanced Excel or data visualization tools.
• Strong analytical and problem-solving skills, with proven ability to turn data into actionable insights.
• Demonstrated project management skills with experience coordinating cross-functional teams.
• Excellent written and verbal communication skills; able to present to all organizational levels.
-