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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

Meet the Team

The Splunk Observability Cloud team provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences. Infrastructure Software Engineers at Splunk are cloud-native systems engineers who use infrastructure-as-code, microservices, automation, and efficient design to build, operate, and scale our products.

You will lead and manage one of the largest and most sophisticated cloud-scale, Bigdata, and microservices platforms in the world. You will be responsible for managing engineers who operate highly available, scalable, and cost-efficient applications with low operational burden by handling and improving the reliability and resiliency of services and infrastructure. You thrive driving initiatives on automation, infrastructure-as-code, reliability engineering, and getting rid of tedious, manual tasks.

+ Lead a team of super smart engineers who are passionate about large scale distributed systems for Splunk Cloud Observability in FedRAMP environments

+ Manage across the organization to deliver quality products that delight Splunk's passionate users.Mentor and grow teams of tight-knit engineers who are building a state-of-the-art, cloud-based environment for massive-scale data processing.

+ Partner with our Talent Acquisition team as we recruit, interview and hire the best engineering talent to join Splunk's growing SRE FedRAMP team!

+ Manage engineers to achieve more than they thought possible. You enjoy managing and driving teams to success and are fulfilled through the success of others.

Your Impact

Manage a team working on reliability projects, including:

+ HA, Business Continuity Planning, disaster recovery, backup/restore, RTO, RPO

+ Chaos engineering

+ Application uptime and performance

+ Capacity management & planning

+ SLIs, SLOs, error budgets, and monitoring dashboards

+ Responsible for deployment and operations of large-scale distributed data stores and streaming services

+ Establishing design patterns for monitoring and benchmarking

+ Establishing and documenting production run books and guidelines for developers

+ Tooling, toil reduction, runbooks & automation to handle production environments

+ Incident management and improving MTTD/MTTR for services

+ Cloud cost optimization-5 sentences) A brief description of the role, also include what the employee would do and what makes this role exciting:

Minimum Qualifications

+ 8+ years of experience in handling large-scale cloud-native microservices platforms.

+ 2+ years of strong hands-on management experience managing teams deploying, handling, and monitoring large-scale Kubernetes clusters in the public cloud specifically AWS or GCP

+ Experience with and leading a team in infrastructure automation and scripting using Python and/or Golang.

+ Experience managing remote teams.

+ Strong hands-on experience in monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservices deployments.

+ Experience with deployment, operations, and performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc.

+ Excellent problem-solving, triaging, and debugging skills in large-scale distributed systems

Preferred Qualifications

+ Familiarity working with and/or managing in compliance environments such as HIPPA, GovCloud, State Government, Federal Government, SOC2 or FedRAMP

+ AWS Solutions Architect certification preferred.

+ Confluent Certified Administrator for Apache Kafka and/or Apache Cassandra Administrator Associate certifications are preferred

+ Experience with Infrastructure-as-Code using Terraform, CloudFormation, Google Deployment Manager, Pulumi, Packer, ARM, etc.

+ Experience with CI/CD frameworks and Pipeline-as-Code such as Jenkins, Spinnaker, Gitlab, Argo, Artifactory, etc.

+ Proven skills to effectively work across teams and functions to influence the design, operations, and deployment of highly available software.

+ Bachelors/Masters in Computer Science, Computer Engineering, or related technical field, or equivalent practical experience.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $149,100.00 to $218,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$183,800.00 - $303,100.00

Non-Metro New York state & Washington state:

$163,600.00 - $269,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.