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MLT/MLS Section Head

MercyOne

1 Positions

ID: TRHEUS00631129MERCYO

Posted On 11/19/2025

Job Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

The section head is responsible for planning, organizing, and coordinating an assigned section of the laboratory. The section head is responsible for ensuring that daily workload is monitored and completed, abnormal results are reviewed and acted upon. Under the direction of the Lab Director and Core Lab Supervisor, this person is responsible for developing, coordinating, and monitoring new tests, quality control, proficiency testing, competency assessment. The section head oversees staff and workflow in the absence of management personnel. Assists with the Quality Management Program, patient test management, and ancillary department testing. Ages served range from newborn to geriatric.

+ Oversees the instruction and orientation of students and employees.

+ Maintains the assigned section to conform to appropriate regulatory agency standards.

+ Ensures functionality of laboratory instruments and availability of supplies and reagents.

+ Can perform job descriptions of lab assistant, MLT, MT, duties of the laboratory director and supervisor, and any other duty as assigned.

+ Communicates with physicians, ancillary caregivers, and the laboratory leadership team.

+ Assists with the preparation of the annual capital equipment budget and identifies department needs.

+ Ensures proper procedures are followed.

+ Ensures that procedural performance and behavior of lab personnel, under assigned section, does not result in physical or psychological discomfort to the patient, others associated with patients, or staff members.

+ Ensures that accurate test results are obtained promptly so proper treatments can be implemented.

+ Keeps the section in a state of readiness to meet the accrediting standards for unannounced inspection.

+ Assigns and monitors workflow within assigned section of the lab.

+ Provides input for annual performance evaluations and disciplinary actions as requested.

+ Maintains a current procedure manual that complies with the laboratory document control system. Oversees the procedure review process for the assigned section.

+ Responsible for the proper maintenance, use, and care of laboratory equipment, materials, and supplies for section under their direction.

+ Demonstrates competence with the PeopleSoft system and any applicable websites and uses them to maintain adequate supplies and reagents for their area of responsibility.

+ Maintains unit specific competencies and participates in review of competencies. Organizes and executes skills days/events for supervisor or director approved tests.

+ Identifies opportunities to improve patient care and utilize evidence-based resources.

+ Maintains knowledge of equipment and continuously learns new technology and is able to trouble shoot equipment, report malfunctioning equipment and ensure its repair and return to service.

+ Monitors external survey submissions and participates in investigations of errors and failures.

+ Monitors reagent and quality control inventory and performs lot to lot comparisons and overlaps.

+ Performs or oversees any applicable audits.

+ Oversees staff and resolves issues as needed during scheduled shifts in the absence of management personnel.

+ Maintains an extensive knowledge of any section-specific computer applications and participates in application maintenance as required.

+ Performs investigations into any errors, trends, and shifts identified.

+ Demonstrates and actively promotes an understanding and commitment to the mission of MercyOne through performing behaviors consistent with Trinity Health Values.

+ Maintains a working knowledge of applicable Federal, State and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standard of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behaviors.

**Schedule:** Full Time Days with rotating on call responsibility.

General Requirements:

+ Medical Technologist or Medical Laboratory Technician (ASCP or equivalent), as defined by CLIA ’88 standards.

+ Three to five years of clinical experience as a medical technologist is preferred.

+ Must be familiar with advanced chemistry, biology, microbiology, physics, hematology, immuno-hematology, math, and statistics.

+ Must have excellent communication skills and knowledge of terminology to conduct discussion of technical matters.

+ Must be comfortable operating in a collaborative, shared leadership environment.

+ Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Contact

1682448263570

Smith Jennifer

Talent Acquisition Partner, Human Resources

563-589-9673

Phone

Phone

Phone

563-589-9673

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Health Care

Sciences

Location

Dyersville, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1154

Job REQ #

TRHEUS00631129MERCYONEENUS

\# Positions

1

Start Date

20251119

End Date

20251220

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne — Dubuque has 263 beds while MercyOne — Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne' 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.